We are looking for a strategic, self-directed Business Analyst III to join our team. In this role, you will independently own complex analytical workstreams, define the analytical strategy for key programs, and influence product and operational decisions at a cross-functional level. You will serve as a subject matter expert in data, processes, and business logic — driving measurable improvements in compliance, verification, and operational efficiency. You are expected to operate with a high degree of autonomy, proactively identify opportunities, and lead initiatives from problem definition through to impact measurement.
Key job responsibilities:
About the team:
Relay Product Excellence's mission is to monitor Transaction Integrity for products supporting Identity Verification, Account Support, and Compliance across Carrier and Driver processes. Our team works at the intersection of risk management, regulatory compliance, and data-driven operations — partnering with product and technology teams to ensure the integrity and reliability of processes at scale.