Community Engagement Analyst - Analista De Impacto Social, EDSP Growth & Excellence

Community Engagement Analyst

The Community Engagement Analyst supports the execution and operational management of community investment programs within Amazon Logistics (AMZL) in Brazil. This role sits within the Growth & Excellence team under the EDSP program and is responsible for Purchase Order (PO) tracking, financial accountability documentation, timeline management, data analysis, partner relationship management, and field presence at community initiatives. The analyst serves as the operational point of contact between Amazon and community partners, ensuring compliance, transparency, and measurable social impact.

Key job responsibilities:

• Prepare, submit, and track Purchase Orders (POs) through Amazon's donation platform, managing the full PO lifecycle from submission to accountability
• Consolidate and review monthly financial accountability documentation, including expense reports, invoices, evidence, and beneficiary lists
• Build and maintain dashboards tracking community impact KPIs and prepare monthly performance reports for internal stakeholders
• Monitor project milestones, deadlines, and SLAs across all active initiatives; coordinate monthly partner meetings and document meeting minutes
• Serve as the operational point of contact between Amazon and community partners, coordinating deliverables, timelines, and documentation
• Support legal, tax, and compliance teams with contractual documentation and regulatory requirements for donation processes
• Attend community events and partner-led initiatives in person, documenting activities and collecting qualitative and quantitative impact data
• Support future community logistics programs by mapping potential nonprofit partners and preparing for program expansion

A day in the life:

This role sits at the intersection of program management, community engagement, and financial operations within Amazon Logistics (AMZL) Brazil. On a typical day, you might start by updating the PO tracker and reviewing accountability documents received from our community partner, then join a coordination call to align on upcoming initiative milestones. In the afternoon, you could be preparing a monthly impact report with KPIs for internal stakeholders or coordinating with our TAX and Legal teams on compliance documentation. Some days, you'll be out in the field — attending community events, documenting activities, and collecting impact data directly from beneficiaries. Your internal stakeholders include AMZL leadership, Growth & Excellence team, TAX, Legal, Finance, and PR teams. Your external customers are the community partners and the communities they serve. The core problem you solve is ensuring that Amazon's community investments are executed with transparency, compliance, and measurable social impact.

About the team:

AMZL (Amazon Logistics), also referred to as the Last Mile, is the movement of packages from our Fulfillment Centers or Sort Centers to their final destination — our customers. AMZL BR launched in Nov-20 with the long-term vision of bringing an enhanced delivery experience at the right cost.

Our team focuses on EDSP (External Delivery Service Providers) and AMPL (Amazon Partner Logistics) within the Growth & Excellence program. EDSP is an asset-light, full variable cost third-party operated Delivery Station which uses Amazon tools and technology to expand delivery coverage across Brazil.

As part of our commitment to the communities where we operate, we are launching community engagement initiatives to strengthen Amazon's relationship with local communities — driving real social impact through strategic partnerships with leading social organizations. This is a brand-new position and a unique opportunity to shape how Amazon Logistics engages with communities across Brazil.