Global Signage & Wayfinding Guidelines Sr. Design Program Manager, Workplace Design

Senior Design Program Manager

The Workplace Design Guidelines and Standards team is looking for an experienced Senior Design Program Manager with strong cross-functional leadership skills to own the creation, implementation, and ongoing refinement of Amazon's Global Signage and Wayfinding Guidelines. This team ensures design practices align with Amazon's high standards for corporate space, focusing on both innovative solutions and practical application across various design disciplines. As a Sr Design PM, you will have direct responsibility for coordinating with a wide variety of cross-functional partners to develop guidelines to support new design solutions. You will act as a Subject Matter Expert, consulting with Concept Designers and Design & Construction delivery teams. You will integrate constraints and requirements from cross-functional stakeholders into efficient, scalable globally-relevant documentation that is accessible, customer-friendly, and secure. With your global and regional teammates, you will evaluate and prioritize projects in response to customer needs and technical team inputs.

You bring most or all of the following to the role:

• Intermediate to advanced experience with Adobe Creative Suite, Box, Microsoft Office, and Smartsheet.
• Working knowledge of building codes and accessibility standards.
• Strong behaviors in critical thinking, problem solving, issue resolution, risk assessment, and high attention-to-detail.
• Experience in managing and updating design standards and guidelines on a global scale.
• Experience in digital asset management.
• Experience working in a matrixed organization.

Key job responsibilities:

• Act as a Guidelines Subject Matter Expert (SME), evaluating change requests and participating in the development of change justifications.
• Develop, drive adoption of, and maintain tools and procedures to accelerate the organization's ability to adapt to changing priorities and urgent requests.
• Develop, or work with vendors to develop, standard specifications and guideline documents.
• Collaborate with peers across regions to elevate regional differences to a global perspective.
• Own the roadmap for developing and publishing Signage and Wayfinding guidelines and standards.

About the team:

Our Global Real Estate and Facilities team is a global network of design professionals dedicated to creating exceptional workplace environments. We're passionate about designing spaces that inspire creativity, support collaboration, and enhance employee well-being across more than 60 countries. Our team combines strategic vision with meticulous attention to detail to deliver world-class workplace experiences.