Marketing Operations Specialist, AWS Marketing

Lead Management Solutions Specialist

Drive AWS' growth through innovative lead management solutions that leverage automation, streamline processes, and empower sales teams to deliver exceptional results. Amazon Web Services (AWS), a global leader in Cloud Computing, is looking for a highly analytical and detail-oriented individual with experience in building and implementing lead management processes to support growth marketing programs and activities. The role collaborates with other marketing operations specialists globally and is a trusted partner to the wider marketing and sales teams.

This role has a preference to sit in Seattle, WA USA (HQ1), but can also be located in Arlington, VA USA (HQ2). Relocation offer to these locations only from within the USA only. This is not a remote or hybrid opportunity.

Key Job Responsibilities

• Partner with sales, marketing, and technology teams to develop solutions and scale lead management best practices globally.
• Act as a strategic advisor to marketing managers and help them define the customer engagement model via digital and human touch.
• Collaborate and develop weekly/monthly/quarterly business reviews pertinent to lead management and present findings and recommendations to the marketing and sales leadership teams.
• Identify drivers of business problems and trends at their root.
• Transform customer insights into projects, features, and processes.
• Act as a single point of contact and subject matter expert on lead management processes.

A Day in the Life

About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

About the Team

The AWS Marketing Lead Management (LM) team is part of the global Integrated Demand Center (IDC). Most LM team members are currently based in Madrid, Spain and one member is based in Singapore. The wider team is mostly based in Seattle, with some team members in New York and Virginia.