Package Program Manager, JP CPEX Package Design And Development

Package Program Manager

Amazon(JCFS: Japan Customer Fulfillment Solutions)JP Customer Packaging Experience (JP CPEX) Package Program Manager Amazon Are you passionate about driving innovation in Amazon packaging to reduce waste and combat climate change? Amazon is committed to making 100% net-zero carbon by 2040, and Amazon Japan seeks for a member to support this challenging goal with the JCFS (Japan Customer Fulfillment Solutions) team based in Tokyo. We are looking for a self-driven and strategic Package Program Manager who can effectively work with internal and external stakeholders to drive packaging innovation and sustainable package development in JP Customer Packaging Experience (JP CPEX).JP CPEX's mission is to delight customers by advancing packaging innovations that reduce waste, cost, and carbon emissions associated with Amazon packaging. For that purpose, we deliver a wide variety of programs, ranging from Zero Packaging (shipping orders without Amazon-added packaging) and Flex Packaging (expanding the use of light paper bag) to Package Optimization (optimizing dimensions and suites of packaging based on customer order sizes) and Sustainable Material Development (adopting more sustainable materials to reduce carbon intensity). We CPEX package Design and Development team is design new package in order to manage the balance of business, sustainability and customer experience, then deploy package innovation in field.In CPEX, you will be responsible for designing new package or modifying current package design based on business requirement, customer feedback and sustainability mission with the corporation from package material suppliers, CPEX Manager and JCFS team members. As Package Program Manager, you will work with Business Planning team to clarify business requirement against package size, type and cost, and implement sustainable package design and communicate with Procurement team and Operation team for deployment in our marketplace. We know that not everything on a project goes as planned, so you are expected to solve unexpected problems to move forward and not hesitate to ask for support from the team and leaders whenever needed. Also, your performance will be reported to JP and APAC leadership in JP CPEX's business documents including Monthly Business Review. Lastly, Package Design and Development team is standing on the center position for implementation of our packaging innovation which has a wide influence on Amazon E-commerce business; thus, a close collaboration with internal (FC Operations, Supply Chain, Finance, Amazon Logistics, Engineering) and external (Vendor, FBA Seller Partners, and packaging suppliers) stakeholders is critical to successful project delivery.

Key Job Responsibilities

• You will closely work with Business Planning team to clarify requirement for package design and present a program proposal to Amazon JP leadership
• You will develop a execution plan of paclage splution with incorporating and engage stakeholders and Amazon JP leadership to obtain approval for launching a project.
• You will implement a project with relevant company-wide stakeholders from Operations, Transportation, Supply Chain, Customer Service, Finance, Customer Service, and Retail/FBA teams. And you will review the project progress and provide clear and timely reporting of key performance metrics across internal and external stakeholders.
• You will report to Quality Manager of JP CPEX, JCFS, while being communication interface for packaging and technology teams in Japan, NA, EU, and Rest of World such as India.