Product Manager, Data, Ops & Tech

Product Manager-Technical

As a Product Manager-Technical (PMT) in the Communications & Corporate Responsibility (CCR) organization, you will work in a collaborative team environment delivering data-driven solutions and analytics capabilities. This PMT will lead the development and expansion of CCR's data capabilities, and will be instrumental in transforming how communications teams use data to drive impact and measure communication effectiveness across multiple channels. Our team specializes in building and maintaining data pipelines and analytics platforms that help internal customers access, analyze, and understand Amazon's communications efforts globally. This is an ideal role for product managers with data expertise who want to expand their impact beyond traditional data functions. You'll have opportunities to grow as both a data specialist and a well-rounded product manager.

The right candidate is comfortable with communications, product, and engineering professionals. This product leader will need to operate at every level, alternating between being in the weeds with engineers, working with customers to define product-market fit, and leading executive-level reviews. You are an effective communicator, both verbally and in writing, and have demonstrated the ability to earn the trust of stakeholders across various functions. You are data-driven, and have experience managing complex business and technical challenges. You are customer obsessed and not afraid to get your hands dirty navigating requirements from different business teams. Successful candidates will have demonstrated experience leading large, ambiguous projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. Maturity, high judgment, and ability to influence are essential to success in this role.

Our work spans several core data initiatives supporting Amazon's communications efforts, giving you exposure to different types of data processing and analytics challenges. As part of our team, you'll contribute to systems that help internal customers derive insights from Amazon's communications data across the globe. You'll work with modern data architectures and see the direct impact of your solutions on our customers' ability to make data-driven decisions.

Key Job Responsibilities

• Experience in scripting for automation (e.g. Python) and advanced SQL skills
• Experience building measures and metrics, and developing reporting solutions
• Experience with data visualization using Tableau, Quicksight, or similar tools
• Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting
• Provide input and recommendations on technical issues to data engineering and software engineering teams
• Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes
• Own and further develop a foundational portfolio of data products, including a suite of custom dashboards and data lake
• Lead the development of a unified data scorecard and insights platform
• Collaborate with a team of SDEs and BIEs to design and implement automated data workflows for various communication channels
• Oversee the integration of advanced technologies, such as natural language processing and Gen AI, to enhance data analysis and reporting capabilities
• Influence adjacent teams' roadmaps, and collaborate with them regarding approach and prioritization
• Deliver recommendations to senior executives and drive alignment across levels, functions, and organizations