Senior Marketing Operations Manager, AWS Marketing Strategy & Operations

Senior Marketing Operations Manager

The Senior Marketing Operations Manager is a pivotal member of AWS's Marketing Strategy and Operations team, responsible for driving both core marketing operational processes and strategic initiatives to maximize performance and impact across the business. This role leads efforts to inspect marketing performance, manage resources, coordinate rhythm of business (RoB) activities, and align organizational planning, while also providing critical decision support to leaders, enabling sales and product alignment, and spearheading strategic planning projects.

Key job responsibilities:

• Oversee core operational marketing functions such as performance inspection, resource management, and RoB coordination to ensure goals are met and organizational efficiency is optimized.
• Drive strategic activities including leader decision support, interlock with sales teams, and alignment of technology and product roadmaps to business objectives.
• Facilitate integration and enablement by collaborating with cross-functional partners in analytics, segmentation, finance, and builder experience to ensure seamless marketing operations across domains.
• Resolve, triage, and escalate issues from the Voice of Marketing, ensuring timely and effective resolution through specialist channels and partnership teams.

A day in the life:

A typical day consists of balancing hands-on management of marketing processes with high-level strategic project execution. The Senior Marketing Operations Manager may begin the day reviewing performance metrics and resource allocations, lead planning sessions, and coordinate across organizational teams on strategic alignment and enablement. Regular interactions include supporting leadership decisions, partnering with analytics, segmentation, and finance teams, and resolving operational challenges identified by the marketing team, all while championing continuous improvement and specialist resolution pathways.

About the team:

The AWS Marketing Strategy and Operations team integrates marketing operations across insights & analytics, segmentation, operational enablement, and strategic planning, serving as the hub between the voice of marketing and a network of specialists and stakeholders. As part of a high-impact team at AWS, the Senior Marketing Operations Manager works alongside experts in builder experience, financial management, and product enablement, driving collaboration and operational excellence in support of AWS's mission to deliver innovative cloud solutions for customers worldwide.

About AWS:

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.