Senior Product Designer, Amazon Health

Senior UX Designer

Are you passionate about shaping the future of healthcare through innovative design? Amazon Health is seeking a customer-obsessed Senior UX Designer to join our team and revolutionize how healthcare professionals deliver care, manage patient information, and optimize their clinical workflows. This role will be responsible for defining, articulating, and championing the future vision of provider experiences that streamline operations, enhance decision-making, and ultimately improve patient outcomes.

Key job responsibilities:

• Lead the end-to-end design process for complex user experiences, from strategy and prototyping to testing and design, solving healthcare challenges at scale.
• Demonstrated ability to transform complex challenges into structured, scalable design solutions through systematic thinking.
• Balances human-centered design thinking with bold innovation to transform complex healthcare challenges into impactful solutions.
• Create visually compelling, on-brand design solutions that enhance usability and delight users while adhering to Amazon's design principles.
• Define and drive the visually appealing UX vision and strategy for key initiatives, collaborating closely with cross-functional partners including Product, Engineering, and Business leaders.
• Conduct in-depth usability testing and leverage analytics to inform designs.
• Create comprehensive design artifacts including user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.
• Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
• Champions user-centered design approach throughout the organization, advocating for user needs and elevating the overall quality of design.
• Mentor junior designers, fostering a culture of design excellence and continuous learning.
• Contribute to the development and maintenance of our design system ensuring consistency and scalability across products.

A day in the life:

As a Senior UX Designer at Amazon Health, you'll tackle some of our most complex customer problems. You're expected to think like an owner and raise the bar for customer experience. Your day might involve collaborating with UX Researchers on a new study, brainstorming innovative solutions with Product Managers, or presenting your latest designs to senior leadership. You'll use your organizational and communication skills to bring clarity to ambiguous situations, working strategically with team members across the organization.

About the team:

You'll join a dynamic, growing team of UX practitioners who support each other's development. We offer mentorship, autonomy, and opportunities to contribute to our supportive culture. Our mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with quality healthcare products and services. We use design, service, and technology to change the way people think about their health. You'll be at the forefront of reimagining healthcare experiences, combining technology with human-centered design.