Senior Product Manager, Payments

Product Manager For Payments

Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and solve problems together. We're on a quest to empower live communities.

About The Role

Twitch has a two-sided payments platform that collects payments from customers all over the globe and pays out income to our creators. By bringing customers together with creators, we are changing how media is consumed and how communities are formed. Payments is core to Twitch's strategy to serve the needs of creators in generating income on Twitch.

As a Product Manager for Payments, you will help set and execute on Twitch's strategy to enable and optimize payments for all our viewers across 100+ countries and across devices (web, mobile web and TV). You can work from San Francisco, CA or Seattle, WA.

You will:

• Lead the Payments product vision and roadmap, delivering quick wins while building scalable infrastructure to support accepting payments in 100+ countries
• Own the one-to-two year vision & drive prioritization for Twitch's checkout and payments platform within the larger Money platform. You will own the full payment stack and checkout experience for web and mobile, coordinating dependencies and timelines
• Own core payments metrics including checkout conversion, authorization rates, refund rates, chargebacks and payment costs
• Continuously run experiments to test new features and improve outcomes for customers
• Drive fraud prevention and risk management strategies to protect customers and creators while minimizing false positives and maintaining high authorization rates
• Lead international payments support, including localization, regional payment method adoption, currency support, and compliance with local regulations across global markets
• Partner cross-functionally with Finance, Legal, Trust & Safety, CX, and Operations to ensure compliance, manage risk appropriately, and support efficient operations at scale
• Develop Go To Market (GTM) plan and deliver results that ensure the customer and business goals are met in operational launch plans

Perks:

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount