Senior Product Manager, Rufus International

Senior Product Manager

We are searching for pioneers who are passionate about technology, innovation, and customer experience to join the Rufus International team. Our mission is to make it easy for customers to find and discover the best products to meet their needs by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. We are seeking a Senior Product Manager to define product requirements and evaluation metrics and collaborate closely with Science, Engineering, CX Quality, Editorial, Legal and PR teams to evaluate, benchmark and improve performance in line with those requirements. The right candidate will:

• Thrive in ambiguous situations, i.e. able to deliver strategies and plans where there is no pre-defined playbook or metrics and able to use judgment to make decisions in the absence of exhaustive data/benchmarks.
• Be a strong owner, proactively stepping in to deliver what needs to be done, even when it sometimes falls outside of core responsibility areas.
• Dive deep to evaluate how products and features are performing against key metrics, identifying improvement areas.
• Consistently hit deadlines and key milestones, proactively identifying and mitigating risks to keep the program on track in a fast-paced environment.
• Be a clear and concise verbal and written communicator who is used to independently writing high quality documents for senior audiences to surface key discussion topics, risks or help needed.
• Independently seek to understand differing viewpoints from a diverse set of stakeholders (e.g. business, legal, PR, science / engineering across) and is able to drive consensus with limited guidance.
• Independently generate new ideas to solve problems not previously encountered; and will find ways to remove unnecessary complexity in order to enable scale.

Key job responsibilities:

• Write feature requirements and work across teams to craft disruptive solutions for complex problems.
• Define and execute various strategies for collecting user research and customer feedback. Leverage both quantitative and qualitative data to evaluate launch readiness and identify areas to improve.
• Partner with stakeholders to design and align on roadmaps and goals.
• Work closely with business, policy, legal and PR stakeholders to define guidelines and tenets on how to answer customer questions.