Snr Partner Insights Manager, Global Fleet And Products

Senior Partner Insights Manager

Global Fleet and Products (GFP) are seeking a Senior Partner Insights Manager to develop actionable, data-driven insights that help deliver meaningful improvement to Delivery Service Partners (DSPs) experience of operating fleet on the Amazon contract. In this role you will develop and lead new data led solutions (dashboards, metrics, analytics) that supports insight, critical decision making and process improvement across the GFP organisation. To be successful in this role, you'll need to be a diligent time/project manager, strong communicator, and problem solver. You'll work on large, complex initiatives with a high degree of ambiguity, and you'll also advocate on behalf of our DSPs. The successful candidates will use data and analytic engineering to drive changes across multiple organizations.

Key job responsibilities:

• Developing and maintaining performance dashboards with key metrics for review with senior leadership and business teams; synthesizing large quantities of data to help create new, step-change initiatives for the organization.
• Onboarding data from our WW data warehouse to build automated data pipelines utilizing eg Python in Lambda or Sagemaker to invoke API calls.
• Using statistical techniques and tools for strategic deep dives; generating actionable insights and effectively communicating recommendations to senior leadership.
• Inventing new ways to analyze data to identify the trends and gaps in the experience and services we provide to our delivery service partners.
• Partnering with other data engineers and analysts to build and automate central tools that will improve and streamline the quality of reporting and analysis in the organization.
• Lead cross organizational/regional projects on automation, data and reporting improvement.
• Partner with our global teams, align on reporting needs, setup, maintain and own data pipelines.
• Learn, explore, apply, and gain expertise in many internal Amazon data and public AWS products including Glue, Redshift, Quicksight, and Lambda.