Sr. Product Manager - Tech, Alexa Built - in Experiences

Senior Product Manager – Technical

Are you passionate about innovation and making an immediate impact on customers' lives? Are you a data-driven, technical product leader with experience launching enterprise software? As a Senior Product Manager – Technical, you will be responsible for owning the expansion of Alexa built-in segments and Alexa+ features for Alexa built-in endpoints, make product tradeoffs on scope, sequencing, and rollout strategy based on customer impact and partner maturity, translate Alexa roadmap features into OEM-ready product requirements, factoring in firmware constraints, UX differences, and partner capabilities, work closely with engineering to shape release architecture, dependencies, and backward compatibility for OEM devices, work closely with Product, Engineering, QA, Certification, BD/Partner Management, and Ops teams to ensure aligned execution, define and track release quality metrics (defects, launch escapes, partner readiness signals), drive post-launch retrospectives, root-cause analysis, and continuous improvement across partner release processes, and redefine 3P TV apps and mobile endpoints CX, working with Mobile, Prime Video, FTV and other teams.

Key job responsibilities include defining and owning partner release PRDs / launch docs for Alexa Built-In features, driving cross-functional alignment across Product, Engineering, QA, Certification, BD, and Ops, authoring Amazon-style product mechanisms: PRFAQs, LRRs, CPRs, roadmap reviews, identifying systemic partner release pain points and converting them into product or platform initiatives, and representing partner release priorities in quarterly and annual planning.

A day in the life as a Senior Product Management-Technical involves working with customers to assist in defining the product vision and business plan for a new, strategic Alexa business, getting buy-in on your vision from customers, partners, and executives across the company, collaborating with design and engineering leaders to define product requirements, delightful user experiences, and a scalable architecture, partnering with marketing, PR, and BDS leaders to define how to take your products to market and drive broad adoption, partnering with design, engineering, business development, solutions architecture, and finance leaders to support build roadmap(s), and partnering with customers and OEM partners to provide them with APIs or device specs to build the NorthStar Alexa built-in experiences for Smart TVs, Speakers, and more device form factors.

The Alexa Enterprise (AE) mission is to extend Alexa's capabilities and services to partners, accelerating Alexa's vision of creating the smartest, most capable, and trusted GenAI personal assistant. We help our partners create value and deliver a business we love. Alexa Built-In (ABI) is one product portfolio of AE, and it adds Alexa to 3P endpoints such as Smart TVs and Speakers to profitably drive incremental endpoints and new-to-Alexa customer acquisition. We build a portfolio of B2B2C software-as-a-service (SaaS) products that empower developers and enterprise companies to use voice to support their device usage and delight their customers.

We serve world-class customers such as Samsung, LG, Philips, Hisense, Sonos, and Bose, powering Alexa experience in millions of devices worldwide. Our team owns the end-to-end Alexa experience on a third-party device. Customers can ask Alexa to search their favorite content, control their smart home, change their device settings, and even switch devices on/off without using physical device buttons. Most of our teams sit across Seattle (USA) and Bangalore (India). Our team values work-life harmony and a diversity of lifestyles and family schedules. We think big, deliver results, and earn trust. We rapidly create and deprecate mechanisms that help us be more effective and connected.