UX Designer, Benefits

UX Designer

Are you interested in designing experience that deliver meaningful impact to the lives of Amazon employees? Amazon Benefits is re-inventing how employees discover, enroll, utilize and optimize the value they receive from their employee benefits. The Benefits UX team is seeking a problem-solving, customer-obsessed, and empathetic UX Designer to deliver the future vision for how customers engage and interact with their benefits solutions. You'll craft innovative and meaningful solutions to meet Amazon's 2M global and diverse employees where they are at. This role will be responsible for the internal tools that power core benefit administration and operations. You are a hands-on leader who establishes a vision and leads the delivery of design artifacts. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.

Key job responsibilities:

• Analyze customer problems through data and research to inform and design delightful solutions with measurable impact.
• Work closely with product and business teams to develop use cases and high-level requirements.
• Quickly, yet thoroughly, create journey maps, flows, and mockups as needed to effectively conceptualize and communicate the right detail for the audience.
• Develop and maintain detailed user-interface and interaction specifications.
• Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
• Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.
• Measure the success and effectiveness of the experiences you're designing.

A day in the life:

The UX Designer will work alongside other mid-to-senior level UX designers and researchers, UX writers, product managers, engineers and leaders to build and maintain artifacts from discovery through to delivery.

About the team:

You'll join a fun, growing team of UX practitioners who help each other develop and thrive. You will have a manager that cares about you, your career, and your skills development and be expected to do the same for your team. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.