Product Manager

Product Manager

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We're Looking For:

The Product Manager ensures that team efforts are aligned with company and product strategies by leveraging company frameworks such as OKRs/OGSPs. This role will execute that business strategy using effective prioritisation, documentation, communication, and leadership and will work cross-functionally with peers and leaders to ensure alignment of vision, and proper delivery of projects. This role is data-driven and customer-focused, setting project based KPIs, and utilising the knowledge of the customer to inform strategy and execution. Experience working with mobile teams and delivering mobile-first solutions is strongly preferred.

Responsibilities Include, But Are Not Limited To:

• Determines and communicates team priorities in alignment with overall company goals and strategy. Drives the execution of all processes in the product life cycle, including product and market research, customer analysis, planning, requirements and roadmap development, product launch and product lifecycle management.
• Drives well-framed and unambiguous product initiatives independently.
• Leads cross-functional team of engineers and designers in execution of team priorities and release of products, and balances resources to ensure success for the entire organisation. Sets and tracks team- and project-based success metrics and utilises data to inform product priorities and initiatives.
• Develop feedback loops from users through interviews, surveys, and other methods, for continuous improvement.
• Works with manager to author product planning documents, such as an Approach memo, that considers business context, user feedback, and potential impact to the business through measurable behaviours.
• Independently engages organisational stakeholders in support of team priorities.
• Facilitates communication, addresses concerns, and helps resolve stakeholder issues.
• Utilises industry and customer research, as well as software familiarity, to develop expertise in their domain.

Things That Should Be In Your Background:

• 2-5 years of product management experience
• Experience building and owning a product roadmap
• Experience collaborating with mobile engineering and design teams to deliver high-impact mobile solutions
• Structured and data-driven thinking with a strong bias to action
• Excellent communication and cross-functional leadership skills
• Strong empathy and intuition for our learners and customers
• Experience with agile software development
• Desire to improve access to education around the world
• Strong understanding of technical concepts

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, ZA benefits include:

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at recruitingaccommodations@2u.com.

About 2U, LLC

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world's top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location.