Product Owner - Remote Eligible

Product Owner/Scrum Master

We are seeking a Product Owner/Scrum Master to take ownership of client projects, bridging the gap between business and technical teams. In this role, you will capture and document requirements, lead cross-functional collaboration, and ensure the successful delivery of eCommerce solutions. You'll work closely with stakeholders to align business needs with technical execution, while serving as a subject matter expert on platforms such as Salesforce Commerce Cloud (SFCC) and Shopify.

Responsibilities:

• Capture, document, and manage requirements for eCommerce implementations to align with client business objectives.
• Act as a liaison between development and business teams, translating technical requirements into accessible information for non-technical stakeholders (and vice versa).
• Lead workshops and discussions with internal and external stakeholders to ensure a thorough understanding of business processes and requirements.
• Serve as the main client contact for project delivery—leading meetings, fielding questions, and managing expectations.
• Develop documentation, diagrams, and other materials to communicate requirements to technical teams.
• Support clients by creating training materials, SOP guides, and other resources.
• Collaborate with project teams to ensure timely and effective delivery of eCommerce solutions.
• Act as a subject matter expert on eCommerce platform capabilities, supporting troubleshooting and providing solution recommendations.
• Stay current on emerging eCommerce technologies and assess their potential application to client projects.
• Provide thought leadership in eCommerce with deep expertise in SFCC and/or Shopify platforms.