Brand & Service Design Lead - Remote Eligible

Abbott Diabetes Care Brand & Service Design Lead

Join us at Abbott Diabetes Care (ADC) in our mission to help individuals with diabetes lead active, fulfilling lives. We're focused on helping people manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions.

As the Brand & Service Design Lead, you will shape how our brand is experienced across every touchpoint, from digital platforms to service interactions. You'll evolve our visual and verbal identity, build scalable design systems, and lead a team of designers to deliver cohesive, human-centered brand and service experiences.

This is a strategic and hands-on leadership role, ideal for someone who thrives at the intersection of brand, product, and service design in a mission-driven environment.

This role is remote, with regular travel to Alameda, CA for team collaboration, workshops, and leadership alignment.

What you'll do:

• Lead high-impact projects from concept to execution, ensuring design excellence across brand and service experiences.
• Manage and grow a multidisciplinary team of brand, service, and content designers, fostering a culture of creativity, collaboration, and continuous learning.
• Evolve our brand system to be more expressive, flexible, and scalable, while keeping it cohesive across all channels.
• Collaborate with designers, cross-functional partners, and vendors to provide design direction and ensure brand alignment and cohesion.
• Build smart systems, including guidelines, libraries, and workflows to enable scalable, high-quality brand execution.
• Partner with marketing, product, and customer service to create experiences that align with our strategy and connect with people.
• Continuously raise the bar for execution, sweat the details, and innovate brand expression as marketing and customer service evolve.

Required Qualifications:

• Bachelor's or Master's degree in Graphic Design, Visual Communication, or a related field.
• Minimum of 10 years of relevant work experience, with at least 5 years in a brand design leadership role.

The base pay for this position is $127,300.00 – $254,700.00. In specific locations, the pay range may vary from the range posted.