Asst Mgr, Digital Product

Assistant Manager of CRM Digital Product

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch.

As Asst Mgr of CRM Digital Product in Allergan, you will participate in developing and executing the strategies and visions for the Allergan CRM digital portfolio, and will assist line manager to lead and collaborate with the team to develop and manage product features (2B & 2C) and innovations based on CRM strategy and business vision.

You will also use your interpersonal and communication skills to build collaborative working relationships with cross functional teams to bring products to market and grow business opportunities. A successful candidate should be a skilled expert in the areas of digital product management and user experience design with self-motivated.

• Engage in CRM product planning and design, including requirement analysis, feature design, and user experience optimization.
• Responsible for developing product requirements, specifications, and use cases based on the CRM business strategy, make sure the product feature is executed successfully by following company guideline and internal process requirement as well as fully cooperate with compliance and the Business IT process internally and externally.
• Engage key stakeholders to align business needs and update progress and plans to improve 2B2C user experience with the thinking of B2B2C business model.
• Work closely with internal cross-functional teams (sales team, brand team, commercial team, legal & compliance, SFE, business IT etc.) and lead vendors (engineers, designers) to execute product plan and achieve the business target.
• Data insight and presentation/training: deliver consumer behavior insights and tracking reports periodically to encourage more participation and optimization with digital innovation mindset.

• Bachelor's degree and above
• Minimum 3-4 years of relevant products delivery and projects management experience
• Strategic thinker with exceptional product sense, problem solver with solid analytical skills;
• Good communication skills and strong ownership
• Ability to work independently to meet deadlines, handle multiple priorities, and perform job responsibilities accurately under pressure and tight schedule.
• Advanced skills in product design tools such as: Adobe XD, Figma, Sketch
• Experienced at technical, user and business issues in a fast-moving digital organization (Healthy industry, FMCG. B2B2C brands) is a plus.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

Recruitment Fraud Alert

• AbbVie will never request sensitive personal information (such as bank account details, social security numbers, or payment of any kind) during the recruitment process.
• If you suspect you have received a fraudulent offer or communication claiming to be from AbbVie, please do not respond, open any attachments, or click on any hyperlinks.

If you have any questions or concerns regarding the authenticity of a communication alleged to have been made by or on behalf of AbbVie, please contact us immediately.

Protect yourself by verifying job offers and communications. Your safety is important to us.

Pay Range: $-

Role is primarily site- or office-based but can occasionally be performed remotely. Employees who are site/office-based and can occasionally perform their role virtually work both in the office and remotely*, following the policies and regulations in place at their location. US Employees must be in the office on Tuesday, Wednesday, and Thursday with flexibility to work remotely on Mondays and Fridays. Three days in the office is the minimum; some individuals or teams may require more in-office days due to meetings, business/project needs or their role.