Our Design & Digital Product team shapes, builds, and scales enterprise-grade digital products and services across web, mobile, and multi channel ecosystems. This role translates business strategy into orchestrated service experiences and operating models, partnering with the Product Design Lead and Customer Advisory Lead to ensure desirability, feasibility, and viability across complex platforms. (Anchored in DDP's L2/L3 "Product & Service Strategy → Product & Experience Creation → Capability Build & Scale" value chain.)
What you'll do:
What you'll bring (Must haves):
What to include with your application:
A portfolio (3–4 examples) showing service blueprints and the business impact (metrics or outcomes), plus one example of partnering with a Product Design Lead and Customer Advisory Lead to reshape a service or operating model.