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User Experience Arch Analyst - Remote Eligible

Lead research to optimize Salesforce usage and increase commercial productivity
Buenos Aires, Argentina
Senior
yesterday
Accenture

Accenture

A global professional services company offering consulting, technology, and outsourcing services to a wide range of industries.

Accenture UX Research Leader

Accenture is a global leader in consulting, technology, and strategy services. Our mission is to help our clients transform their businesses and face the digital challenges of the 21st century.

With a culture of innovation and a highly skilled team, we are committed to providing exceptional solutions for our clients. We seek professionals who want to be part of the digital transformation and be part of challenging and innovative projects.

Challenges You Will Face:

  • Being part of large projects at local and global levels.
  • Implementation of cutting-edge technologies.
  • Participating in digital transformation.

Requirements:

  • Solid experience in UX research, preferably with a focus on CRM and business processes.
  • Advanced level of English (must have).

Growth Opportunities:

We encourage professional development and continuous growth through training, certifications, and challenging projects to advance your career.

Culture and Benefits:

Accenture promotes diversity, innovation, and work-life balance.

A Unique Workplace, Discover the Benefits We Have for You:

Prepaga Swiss Medical at no cost for you and your primary family group. Reimburse Connectivity. 100% subsidized gym. Flexibility of vacation balance. Flexible schedule. Subsidized certifications. Free birthday day. Bonuses. Accenture Days: 5 extra days off per year. Flexible benefits package. Extended Paternity and Maternity Leave. Economic aid for daycare and more!

We have offices in CABA, Córdoba, Mar del Plata, and Rosario! And if you are in other provinces, our positions are remote, so you can work from your home!

At Accenture, Equality Drives Innovation

Did you know Accenture was chosen as the most diverse and inclusive company in the world? We believe that the workforce of the future is an egalitarian force for all.

All employment decisions will be made without distinction, exclusion or preference based on race, color, gender, sexual orientation, disability, age, religion, political opinion or union, nationality or socio-economic origin, or any other provided in current legislation, which have the effect of annulling or altering the equality of opportunities or treatment between candidates.

Objective of the role: Lead field and business research for a new project in Salesforce, identifying improvements in commercial routines and opportunities for process optimization. Expected impact: Transform insights into strategic actions that increase productivity and adoption of Salesforce in the commercial operation. Key responsibilities: Design and execute qualitative and quantitative research (interviews, shadowing, surveys). Map pain points and opportunities in commercial routines. Synthesize findings into clear and actionable insights. Present results and recommendations to key stakeholders. Profile: Solid experience in UX research, preferably with a focus on CRM and business processes. Ability to translate findings into strategic and measurable improvements.

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User Experience Arch Analyst - Remote Eligible
Buenos Aires, Argentina
Design
About Accenture
A global professional services company offering consulting, technology, and outsourcing services to a wide range of industries.