Senior Product Designer

Senior Product Designer

Senior Product Designer

Downtown Austin, TX (4 days in the office)

No Relocation Offered

Note: This is a full-time role and we do not offer C2C or C2H employment and are not able to sponsor visas for this position.

Who We Are

Acrisure Innovation is a fast-paced, AI-driven team building innovative software to disrupt the $6T+ insurance industry. Our mission is to help the world share its risk more intelligently to power a more vibrant economy. To do this, we are transforming insurance distribution and underwriting into a science.

At the core of our operating model is our technology: we're building a digital marketplace for risk and applying it at the center of Acrisure, a privately held company recognized as one of the world's top 10 insurance brokerages and the fastest growing insurance brokerage globally. By leveraging technology to push the boundaries of understanding and transferring risk, we are systematically converting data into predictions, insights, and choices, and we believe we can remove the constraints associated with scale, scope, and learning that have existed in the insurance industry for centuries.

Our culture is strong. We are a collaborative company of entrepreneurial, innovative, and talented people who believe in our future. We outthink and outwork the competition. We look outside our walls and are energized by our fast-paced trajectory.

Our vision for the future is clear. We have limitless potential to achieve unprecedented success in the insurance industry. To achieve our opportunity, a best-in-class team must support us.

The Opportunity

Acrisure Innovation is seeking a Senior Product Designer to join our growing team. Your primary role will be working closely with our Product Owners and engineering teams to design usable interfaces, conduct user research, and create prototypes and perform usability testing to validate design concepts. The ideal candidate will use this information to help us create the best user experience possible for our applications and platform. Additionally, you will be asked to help create fully designed components that contribute to Acrisure's Design System for others to consume.

What You Will Do:

• Partner with Product Management to define and frame problems, ensuring design solutions are strategically aligned with both user needs and business goals.
• Leverage a user-centric design process to deliver safe, scalable, and modern user interfaces with efficient and intuitive user experiences
• Research the domain, users, competitors, and products leveraging appropriate research methods - remote and in person, unmoderated research, surveys, and analytics
• Analyze findings, document and publish insights, and translate them into actionable design solutions.
• Investigate, map, and design complex, domain-specific user processes to drive increased efficiency and improved usability.
• Translate complex insurance systems, dense datasets, and expert user needs into intuitive, efficient, and scalable interfaces.
• Produce a range of design artifacts to communicate the user experience, from journey maps and personas to wireframes, interactive prototypes, and final specifications.
• Plan and conduct usability testing to validate design solutions with customers, ensuring they meet both user needs and business goals.
• Measure the effectiveness of features and content and drive continuous improvement.
• Iteratively discover and refine solutions to key problems by balancing user needs and business goals.
• Contribute to and grow a maturing design system in collaboration with engineering to drive scalable, consistent front-end components and experiences.
• Work with engineering teams to ensure final delivered interfaces, interactions and experiences are of the highest quality.

Required Qualifications:

• 5+ years in Product/UX design
• Mastery of UX design principles
• System Thinker - Understand various levels and patterns of the platform
• A portfolio demonstrating well thought through and polished end to end customer journeys, UX and UI designs
• Experience designing products with high degrees of complexity and cross-product interdependencies
• Comfort with running qualitative and quantitative user research studies to deeply understand user behavior
• Excellent interpersonal, visual, and oral communication skills. Able to deliver complex content and concepts in a clear, concise, and persuasive manner to multiple audiences
• You are self-directed and excited to build in a fast-paced, experimentation-driven environment
• Mastery of UX design tools such as Figma, Sketch, XD

Preferred High-Impact Experience:

• Strong product thinking skills and cross-functional engagement
• Experience designing web-based desktop applications
• Experience designing complex internal tools for domain-specific business support
• Experience building and maintaining a design library & component system
• Experience in a broad range of qualitative user research methods, at all stages of a product life cycle.

Applicants:

Please include URLs for an online portfolio in addition to a resume. Submissions without a portfolio included will not be considered.

Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children's Health at Helen DeVos Children's Hospital.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are interested in every qualified candidate who is eligible to work in the United States. We are not able to sponsor visas for this position.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.