Product Support Specialist

Entry Level Product Support Specialist

Do you love working in a customer facing role? As a Product Support Specialist, you will provide technical support and perform sales and applications engineering. You will be responsible for answering technical inquiries from engineers and designers globally. This role supports the implementation of next-generation products and solutions. A vital part of your role will be learning the technical requirements.

Responsibilities

• Provide technical support to customers and address their product challenges.
• Become the subject matter expert on a specific product.
• Read and interpret blueprints and customer proposals.
• Collaborate with design and other engineering departments to respond to customer questions.
• Support the implementation of interconnect solutions.

Essential Skills

• 1-2 years of experience needed
• Bachelor's degree in engineering technology, technology management, mechanical engineering, or a similar technical degree.
• Mechanical aptitude, including the ability to read blueprints or schematics.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to communicate effectively with colleagues, customers, and vendors.

Work Environment

The work environment offers a chance for personal and professional development and includes a bonus incentive program. The company prides itself on having no history of layoffs, which reflects its stability and commitment to its employees.

Job Type & Location

This is a Contract to Hire position based out of Glendale, CA.

Pay and Benefits

The pay range for this position is $35.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Glendale, CA.

Application Deadline

This position is anticipated to close on Feb 27, 2026.