UX Designer - A26180

UX Designer

Activate Interactive Pte Ltd ("Activate") is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people's lives, then we would love to hear from you.

Co-Development Business Unit is looking for UX Designer

This is a 1-year contract role.

Internal Code: A26180

We are looking for a UX Designer to join our team and take end-to-end ownership of design work — from discovery through to delivery. You will work closely with Product Managers and Engineers in a cross-functional team, helping to shape products that meaningfully improve how citizens and businesses interact with us. This is a role for someone who is proactive, independent, and comfortable navigating complexity, aligning stakeholders, and making sound design decisions grounded in evidence.

You will play an active role in raising the bar for design quality across the team.

• Lead design end-to-end — scoping research, defining problems, iterating on solutions, and seeing them through to delivery across flows, information architecture, and interaction patterns.
• Plan and run your own user research independently, including guerrilla interviews, usability tests, and contextual inquiry, translating findings into clear and considered design decisions.
• Bring a service design mindset to your work — mapping processes, understanding user journeys, and applying service blueprint concepts when tackling complex cases.
• Apply an eye for detail to simplify forms and processes, challenging unnecessary complexity and form fields in the context of business licence applications and citizen-facing services.
• Articulate your design rationale clearly to PMs and engineers, drive stakeholder alignment with evidence, and make trade-offs you can stand behind.
• Facilitate workshops with stakeholders to build alignment and drive efforts to simplify forms and processes.
• Proactively identify quality gaps and opportunities for improvement in your own work and across the broader team.
• Contribute to the design community by leading or contributing to design initiatives, piloting new methods or tools and sharing findings, and actively participating in learning and sharing sessions.