Develop and maintain long-term relationships with key clients
Act as the main point of contact for client inquiries and concerns
Understand client needs and identify new business opportunities to meet those needs
Collaborate with cross-functional teams to ensure the timely and successful delivery of solutions according to customer needs and objectives
Negotiate contracts and close agreements to maximize profits
Prepare reports on account status, including sales projections and customer feedback
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed