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C4C Concept Creation And Implementation
This role is to:
Lead the C4C concept creation and implementation of retail design concepts and solutions for GCA through Flagship Stores and the Pilots architectural design- ensuring locally relevant design solutions that are also on-brand - bringing global retail creative direction to life for GCA
Develop retail design concepts and solutions that create brand desire for Chinese consumers and set worldclass standards for the image of the adidas brand in GCA, and enable GCA to successfully implement the global vision
Inspire a winning culture and drive operational excellence through leadership of the Retail design architecture team, and collaboration with the HQ & other markets
Interact the Global development & landing of Global new concepts and the optimization of all consumer touchpoints to elevate consumer impact in GCA.
Key Responsibilities:
Lead a team of channel marketing professionals driving premium experiences in retail architectural environment, own retail and franchise
360 degree management of execution budget across all channels
Drive the cascade of Global Retail concept guidelines to GCA related team on the architecture elements, but not limited to the other concept rollout tools including long term ISC and digital experience or services
Orchestrate and gather input on current and future retail concepts and formats, digital and physical experience topics based on local customer/consumer and channel distribution needs
Lead the capture and consolidation of input across all channels of GCA to inform and influence Global HQ-CE to ensure concepts and stories land with impact
Become the Market communication counterpart for the Global HQ Consumer Experience team
Validate global deliverables on current and future key store concepts, digital and physical experience, and other Consumer Experience topics are in line with China input.
Drive strong partnership with local execution team ensuring brand look and feel lands correctly in key stores across China. Monitor design execution across channels and formats according to concept guidelines
Drive the design review & approval process cross key stakeholders for flagship stores/ new concept pilots, as well as manage the approval process with Senior Leadership Team if required.
Continue to optimize & develop a stronger design architecture vendor pool and lighting design vendor pool with NTP, ensuring high quality of delivery to the China market
Additional projects as agreed
Be responsible on design execution cost review and managing cost efficiency for Flagship/ pilot stores of GCA
Team Management:
Coach and mentor team members on an ongoing basis, driving a focus on personal development
Foster a highly empowered and motivational working environment that encourages diversity of thought
Instill a team culture in which all important issues are discussed openly and constructively
Promote a high-performance culture by setting clear objectives, expectations and individual goals
Evaluate the hard and soft competencies of your team on a regular basis and provide timely feedback and guidance to drive continuous learning
Key Relationships in adidas:
HQ Consumer Experience
HQ Brand Units
China Brand Activation
China Business Units
China Store Design & Construction
China Finance
China Procurement
China Ominichannel
China Retail Expansion
HK & TW counterpart
Key Relationships outside adidas:
Government Authorities
Landloards
Agencies, Architects
Vendors, Supplies
Knowledge, Skills and Abilities:
Strong presentation, communication, negotiation and influencing skills, especially with senior stakeholders within a global matrix organization.
Strong cross-functional and stakeholder management experience across commercial functions (e.g. marketing, sales, etc.) and support functions
Fluent spoken and written Mandarin and English.
Regional languages an advantage, but not required
Willingness to travel upwards of 20% of time
Requisite Education and Experience / Minimum Qualifications:
8-12 years architectural design/ interior design industry working experience
Progressive channel marketing and consumer experience expertise
Regional expertise desired
Sporting Industry experience desired
University degree in Business or equivalent professional experience, ideally in Sales and/or Marketing