Senior Manager, Culture Marketing Operations (6 Mo. LTD)

Culture Marketing Operations Manager

This role will support the Culture Marketing team globally for operational excellence internally and externally. By working closely with the Director of Operations and Operations team, this role is responsible for organizing and executing operations projects and processes related to the function.

Key Responsibilities

• Oversee, manage and execute against overall projects and maintain project list and proactively communicate status
• Improve current processes and coordinate organizational procedures for optimized efficiency and productivity
• Organization of team milestones/meetings, townhalls and newsletters
• Produce and facilitate monthly educational curriculum for global Culture Marketing team
• Ensure up to date, clear and structured onboarding curriculum / process for all team members
• Provides proactive and clear communication on behalf of operations to wider Culture Marketing team and Senior leadership
• Act as the office liaison with various internal & external parties to ensure one source of information and ensure information is communicated to all relevant parties
• Lead in process and system maintenance of core systems (CAF, PAT, DIST LIST, etc.)
• Ensure invoices are processed in a timely manner per contract payment schedule
• Organization/tracking of global and local budgets, marketing spends, and contracts
• Support planning and coordination efforts for key leadership visits, team summits, external visits and be a key partner to leadership team when activations occur
• Oversee Culture Marketing office spaces and storage areas and work closely in coordination with Workplaces, Health and Safety and Security to ensure space considerations are met and office is running efficiently
• Collaborate and work closely with Workplaces to ensure teams are adhering to space guidelines, health and safety standards and that the storage facilities meet the needs of the business and product is secure
• As a People Leader: Provide leadership, development of functional skills, and support to team members directly reporting into the role and to indirect team members as a senior manager on the team.

Key Relationships

• Culture Marketing, Brand Partnerships
• Head Office
• Finance/accounting
• Workplaces & Security
• IT
• External agencies and contacts

Knowledge, Skills, and Abilities

• Ability to prioritize and oversee multiple projects in a fast-pace environment
• Driven to succeed and deliver against expectations
• Strong project management skills and an ability to work well in a team environment
• Strong understanding of and passion for fashion/streetwear preferred
• Ability to manage and lead people regardless of reporting lines
• Proven skills and capabilities in project, organization, time, and budget management
• Excellent verbal and written communication skills
• Strong contract creation and negotiation experience preferred
• Ability to work both alone and as part of a team
• Proficiency in MS Office products (Word, Excel, Teams, Outlook, etc.)
• Travel, domestic and international, as required by business needs.
• Language: English: fluent

Required Education and Experience / Minimum Qualifications

• University degree with equivalent work experience
• At least 5 years of work experience in related area (agency or company)
• Experience working in an international environment is an asset.

Physical Requirements

While performing the duties of this job, the employee may frequently engage in extensive physical demands. The employee will frequently be required to sit, stand, bend, and walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally be required to climb or balance; stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.