Senior Manager HR (marketing)

Senior Manager Human Resources

Area: Global HR

Location: Shanghai

Purpose & Overall Relevance for the Organization:

To support a people ecosystem around moments that matter – delivering value at every touchpoint and provide HR service and support to defined business area. Supports local HR projects and initiatives.

Key Responsibilities:

1. Key contact for managers and employees, consult on policies and procedures
2. Support employees in all people related topics, coach junior line managers to be empowered around people, engagement and performance topics and decisions
3. Support and execute the People Strategy in a defined area
4. Support Change Management plans and execution of new Org Design set up
5. Support the sourcing of solutions to build skills and capabilities in partnership with expert communities, operationalize the workforce planning process
6. Input and monitor dashboard and analytic trends
7. Deliver into the talent pipeline buildup of respective support function
8. Ensure our people products and processes are executed and adapt communication for customer base
9. Quickly respond to complaints, questions, needs from line managers and employees
10. Support leaders/managers in their people R&R, appraisals, grievance, absence, Planning, TA, briefings, development and training
11. Take up ownership for HR projects/initiatives in support of furthering the business and people goals
12. Take up ad hoc tasks as assigned.

Key Relationships:

• Employees & Line Managers of support organization
• HR team members, locally, regionally and globally
• Talent and Rewards Partners and Experts
• Recruiters
• Finance
• HR Services
• Talents in area of responsibility- M3 and below

Knowledge, Skills and Abilities:

• HR Capabilities: Individual and collective labor law. HR Subject Matter Expert, use of HR metrics, maintains external perspective, anticipating people trends, basic employee relations
• Business Capabilities: Commercial awareness, customer focus, basic understanding of business its value chain and key processes
• Consulting Capabilities: Basic consulting and counselling capabilities. Ability to deliver and support the selling of HR solutions to the business
• A good team player
• Gives support and high-level HR service, challenges, listens and understands needs and provides solutions. Customer oriented, approachable and strong interpersonal skills
• Mature, well-organized, a self-starter with enthusiasm and initiative
• Confident, creative and collaborative
• Strong written and verbal communication skills, presentations skills
• Brings in new ideas and tries out new methods
• Be open to new approaches and supports change
• Shows understanding of the overall strategy and the relevance for tasks
• Provides logical, compelling arguments and reasons for own ideas and recommendations
• English fluent (written and oral)

Requisite Education and Experience / Minimum Qualifications:

• Bachelor's degree or equivalent, preferably with a major in Human Resource Management or related field
• Minimum of 5 - 8 years progressive HRBP experience, preferably in an international organization