Sr Product Designer, Adobe Journey Optimizer

The Opportunity

Adobe Design is looking for a Senior Product Designer to lead next-generation enterprise experiences for Adobe Journey Optimizer (AJO). You'll own complex, open-ended problem spaces — from early discovery through polished delivery — and serve as a trusted peer to senior product and engineering partners. You bring deep design experience, a hands-on command of AI-assisted workflows, and the ability to think strategically while caring deeply about every interaction detail. What you'll do

1. Work with a multidisciplinary team to conceptualize and develop design solutions that will redefine how brands build, optimize, and personalize experiences to advance their objectives.
2. Own end-to-end design for complex, ambiguous problems — structuring the space and driving to well-reasoned, polished solutions.
3. Prototype rapidly using AI-assisted tools and vibe-coding (e.g., Cursor or similar) as a core daily practice — testing AI behaviors and data interactions early to reduce risk and accelerate decisions.
4. Frame product problems clearly, quantify trade-offs, and connect design decisions to measurable customer and business impact.
5. Contribute to roadmap conversations at peer level with senior PM and Engineering, anticipating ethical and adoption risks in AI-driven features.
6. Tell compelling design stories — from rough sketches to executive-ready narratives — always at the right fidelity for the right audience.
7. Drive alignment across disciplines; proactively spot and resolve misalignment before it becomes a blocker.
8. Mentor junior designers through critique and day-to-day guidance, and model adaptability as tools and platforms evolve.

What You'll Need

Must-haves:

• 7+ years of product design experience, shipping high-quality enterprise and/or consumer products.
• Proven ability to lead open-ended, ambiguous design projects from problem to solution.
• Hands-on, daily use of AI-assisted design and prototyping tools (e.g., Cursor or similar), including testing AI behaviors through prototypes.
• Strong craft fundamentals: visual design, interaction design, IA, and accessibility.
• Ability to frame product problems, quantify trade-offs, and connect design to business outcomes.
• Strong critical and systems thinking — able to anticipate downstream consequences of design decisions and reason across complex, interconnected product surfaces.
• A genuine appetite for solving complex problems; energized by ambiguity and driven to bring clarity and structure where none exists.
• Clear, persuasive communicator — comfortable presenting to cross-functional teams and executive leadership.
• Proficiency in Figma, Adobe XD, or equivalent design tools.

Nice-to-haves:

• Experience with AI-driven enterprise products, marketing technology, or journey orchestration.
• Familiarity with Adobe Experience Cloud (AJO, AEP, or adjacent products).
• Background in campaign authoring, data-heavy interfaces, or workflow-builder design.
• Experience leading or contributing to UX research, including AI-assisted synthesis.
• Track record of mentoring junior designers.

How To Apply

Submit your resume and a portfolio that shows how you think — not just what you ship. Work that demonstrates leading complex problems and integrating AI into your design process is strongly encouraged.

About Adobe Design

Adobe Design builds tools that amplify the world's ability to create and communicate. We're a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe's three product lines: Creative Cloud, Document Cloud, and Experience Cloud.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe Together

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