UX Designer (hybrid)

User Experience Designer

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Your role in the team

The User Experience Designer is responsible for leading efforts in applying knowledge of human capabilities, technology, industry design best practices, and standards to create user interfaces for Allstate digital products. As a User Experience Designer, you will collaborate on cross-functional teams to drive business outcomes in service of Allstate customers. You will join the Sales UX team—an experienced, highly skilled group of designers—working closely with product, engineering, journey designers, and business partners to deliver cohesive, customer-centered digital experiences that support Allstate's sales strategy.

Key responsibilities

Produce user-centered designs that balance user needs, business goals, and technical feasibility, ensuring high-quality UI/UX outcomes across digital products.

Plan and conduct qualitative user research—including user interviews, usability testing, heuristic evaluations, and iterative design assessments—to validate concepts and inform design decisions.

Apply human-centered design methods and tools to analyze ambiguous problems, generate insights, and create effective design solutions with minimal oversight.

Create wireframes, prototypes, and visual designs using tools, ensuring smooth handoffs and alignment with engineering teams.

Collaborate independently with developers and cross-functional teams to ensure design intent is upheld through implementation and that user experience standards are consistently met.

Present design recommendations, research findings, and rationale to both technical and non-technical stakeholders, securing alignment and support throughout the design lifecycle.

Use foundational knowledge of front-end technologies (HTML, CSS, JavaScript) to understand engineering constraints and improve design feasibility and implementation quality.

Contribute to team process improvements and advocate for UX best practices, design consistency, and accessible interfaces across projects.

Proactively manage workload, identify risks, communicate scope changes, and maintain strong adherence to the UX design process to ensure timely delivery.

Essential skills

All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy.

Minimum of 3 years' experience as a UI/UX Designer, Product Designer or a related role

Proven experience conducting qualitative user research (e.g., user interviews, usability testing, heuristic evaluations)

Strong proficiency with the design tool Figma

Familiarity with front-end technologies (HTML, CSS, JavaScript)

Experience presenting design and research decisions to technical and non-technical stakeholders as well as working in cross-functional teams

Desirable skills

Experience working in Agile or Lean UX environments, including sprint cycles, design critiques, and rapid iteration.

Experience using prototyping and motion tools, such as Principle, After Effects, Framer, or Protopie, to communicate advanced interactions.

Experience collaborating with development teams using tools like Zeplin, Storybook, or code-based prototyping approaches.

Knowledge of accessibility standards (e.g., WCAG 2.1) and experience designing inclusive, compliant interfaces

Strong proficiency with design tools Sketch, Adobe XD, or related.

Supervisory responsibilities

This job does not have supervisory duties.

Job posting end date: Thursday 5th March 2026 [11:59pm]

Joining our team isn't just a job—it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger—a winning team making a meaningful impact.

Why join us?

Allstate NI is proud to be Allstate's European Digital Centre of Excellence—recent winners of 'Best Use of Cloud Services' at the Belfast Telegraph IT Awards 2024, and recognised for our community and sustainability impact at the 2024 Business in the Community Awards and Gold accreditation for Environmental Responsibility.

We're a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value.

We offer:

• A generous, flexible benefits package including annual leave, healthcare and dental cover, pension, and lifestyle discounts

• Access to world-class learning platforms and award-winning L&D

• Clear career paths, internal mobility, and a strong focus on growth

• A people-first culture with flexible working options

Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way.

Statement on Fair Employment and Equal Opportunities

Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.