Associate Product Definition Analyst

Associate Product Definition Analyst

Position type: Full time (Hybrid)

Location: Bogota, Colombia

Job family: Product Definition

About Your Business Area/Department:

Airline Operations oversees applications that support airlines, agents, and passengers throughout the travel experience. Within this department, our team is building the next generation of the Departure Control System—a modern platform designed to streamline customer management. It will empower agents and enable passengers to self-serve through intuitive digital solutions, delivering a seamless, efficient, and reliable experience that enhances every stage of the journey.

Summary of the role:

We are on the lookout for a Product Definition Analyst. As a PDA your mission is to analyze, design and specify the best functional solution for our Delivery Management system, along with a detailed test plan and specifications, always focused on providing the best travel experience to our customers. Works autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature.

In this role you'll:

• Assess requirements
• Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
• Analyze business requirements submitted by Product Management.
• Size specification and validation work.
• Carry out functional design
• Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
• Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
• Overview validation
• Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity
• Ensure traceability of tests with specifications
• Ensure production integrity by investigating, validating and prioritizing reported incidents.
• Manage relations with key stakeholders
• Interface and communicate with Product Management, Project management
• Interface with the customer during requirements understanding, functional specification, testing and implementation phases.
• Participate to team events
• Support team stakeholders by participating in team ceremonies: Agile forums, Team meetings, Solution assessments.

About the ideal candidate:

• Has 3+ years progressive work-related experience with demonstrated proficiency in multiple disciplines/processes including travel industry experience analytics, and/or product development experience.
• Has strong communication skills (written and verbal).
• Has strong organizational skills with a high attention to detail.
• Ability to write clear and structured documentation
• Has the ability to analyze objectives, considers options and plans.
• Has experience with JIRA.
• Has previous exposure to SAFe agile.

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Hybrid working model.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Working at Amadeus, you will find:

• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A reliable company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.