Product Definition Analyst

Product Definition Analyst

Develop new technologies that will shape our customers' travel experience. Reservation is the beating heart of many Amadeus products, it handles critical steps on trip reservations including booking, ticketing, management of travel records, etc.

Our organization, Reservation, drives these reservation functions for most of Travel Content, such as air, land, and sea. We are accountable for our unique reservation platform, used by both Airlines and Distribution actors.

With the travel industry rapidly changing, the Reservation organization is involved in key ongoing and new projects at the crossroads of all the business units (e.g. integration of the next generation of distribution interfaces to acquire airline content, enhancing the platform to optimize merchandising techniques for our customers, etc.). We also recognize the technical challenges of our platform's modernization bringing reservation in the cloud and clustering the platform has already started.

Common accountabilities:

Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to own area. Works autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature. Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information. Works with a moderate level of guidance and direction from manager.

Specific accountabilities:

You will:

• Assess requirements
• Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
• Analyze business requirements and provide solutions to Product Management.
• Size specification and validation work.
• Carry out functional design.
• Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
• Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
• Able to Design APIs using JSON or XML.
• Overview validation
• Validate the product to ensure compliance of the delivered functionality and system integrity, and give sign off
• Ability to analyze logs and assess the problem tickets
• Ensure production integrity by investigating, validating and prioritizing reported incidents.
• Manage relations with key stakeholders
• Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.
• Interface with the customer during requirements understanding, functional specification, testing and implementation phases.
• On this role, employee would talk to various stakeholders like development teams, Product Managers who interact with internal / external customer & understand the customer need, Project Managers on project & support them with relevant detail required End Customers.

Other:

• Interest in technical projects
• The capability to work in a multicultural, global environment
• Good relational skills and team spirit
• Keen at learning new technologies: curiosity and openness are a must
• Great problem-solving skills with the ability to identify and solve issues before they evolve into big incidents
• Embracing agile methodologies and SAFe

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work Hybrid
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find:

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.