Product Definition Analyst

Product Definition Analyst

Location: Bogota, Hybrid

Position: Permanent

About Your Business Area/Department: Disruption handling aims at managing any unplanned event (weather, strike, or any other cause that grounds planes) to limit impacts for both airlines and travelers.

Within Airport and Airlines Operations, the Disruption department provides end-to-end products and solutions, allowing airlines to smoothly manage day-to-day disruptions up to massive disruptions impacting the full network, empowering customers to self-rebook and agents to monitor efficiency of the process.

Within this department, we are looking for talented PDA engineers who will be intervening in the Disruption train, designing, managing the delivery of the features related to disruption products and maintaining the good level of quality.

Summary of the role: As a PDA Engineer embedded in an agile feature team, your mission is to analyze, specify and test the best functional solution for our disruption products to ensure the smoothest and least stressful experience for travelers impacted by disruption events while guaranteeing a sustainable impact for airlines impacted.

In this role you will:

• Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to own area.
• Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.
• Works with a moderate level of guidance and direction from manager.

Specific accountabilities: Assess requirements:

• Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
• Analyze business requirements submitted by Product Management.
• Size specification and validation work.

Carry out functional design:

• Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
• Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.

Overview validation:

• Validate the product to ensure compliance of the delivered functionality and system integrity, and give sign-off.
• Ensure production integrity by investigating, validating and prioritizing reported incidents.

Manage relations with key stakeholders:

• Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.
• Interface with the customer during requirements understanding, functional specification, testing and implementation phases.

About the ideal candidate:

• 3+ years of experience as Product Definition in Agile/Scrum environments.
• Confluence, JIRA
• SSH connection: putty
• Testing: Robot Framework (Great plus), Octane (Great plus)
• Main Language: Python (Great plus)
• Software versioning: Bitbucket/Git (Great plus)
• IDE: Visual Studio Code (Great plus)

Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find:

• A critical mission and purpose.
• A truly global DNA.
• Great opportunities to learn.
• A caring environment.
• A complete rewards offer.
• A flexible working model.
• A diverse and inclusive community.
• A reliable company.

Diversity & Inclusion: Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.