Product Definition Analyst - Remote Eligible

Product Definition Analyst

The Amadeus Innovation team develops distributed software and hardware across multiple airport processes for advanced passenger interaction. The technology involves a combination of edge, cloud and mobile technology, with associated hardware, machine learning and computer vision technology applied to highly dynamic airport environments. The team is looking for a passionate Technical Business Analyst to assist in designing and developing innovative biometrics solutions, in particular mobile biometric enrolment and back-end transactional database, interfacing and analytics functions. As a member of a multi-disciplinary team, you will have the opportunity to gain experience and knowledge from very experienced colleagues be exposed to many exciting technologies. Working in close collaboration with various product development & delivery teams, you will be responsible for gathering and defining business requirements /functional specification, solution designing, participating in SDLC and be an integral member to the development, integration and implementation of Amadeus's airport self-service solutions.

Main Responsibilities

• Technical Knowledge
  • Document end-to-end business flows of customer requirements that will assist software development teams
  • Build and manage relationships with key business product owners, and stakeholders for the continual service
  • Gather requirements to meet business and customer operational needs
  • Lead transition from design to implementation, providing testing, support and guidance across the business
  • Testing and implementation support
  • Ensured the continuity of product offerings, testing and enhancements during transitioning to BAU
• Business Knowledge
  • Has good general knowledge of the business processes for the business area and how they relate to other business processes in the wider Amadeus systems.
  • Advise customers regarding product possibilities, workarounds and possible enhancements on a large or complex functional area.
  • Build an understanding of the relationships between work processes and the business - both within and beyond the horizons of the immediate team.
  • Keep up to date with industry standards, product changes, developments and needs.
  • Influence industry standards via business contacts and working groups.
  • Actively grow knowledge of new business areas
• Procedural Knowledge
  • Ensure deliverables meet the required Amadeus quality standards.
  • Effectively apply the required procedures and methodologies.
• Skills Development
  • Develop ability to solve complex problems.
  • Demonstrate competence in own area, completing own role independently or with minimal supervision/ guidance.
  • Continued development of technical capability.

Our offer  – At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.  A truly global DNA – Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.  Great opportunities to learn – Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.  A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.  A flexible working model – Embrace our flexible working model, enabling you to excel wherever and however you work best.  A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.  A reliable company – Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.