Digital Marketing Project Manager - Remote Eligible

Digital Marketing Project Manager

This role is responsible for providing project management support to a digital risk mitigation team at a major insurance company that provides the following back-office services:

• Performs annual compliance reviews of over 1,000 digital eCommerce experiences (i.e. digital landing pages, product quote and buy flow pages, etc.).
• Owns processes and controls that ensure compliance with enterprise policies relating to digital content.
• Retires digital landing pages that are outdated or no longer valid.
• Maintains digital disclosure library.

Project Management Duties include but are not limited to:

• Creates a quarterly project schedule to plan out the execution approach to perform:
• ~ 200 digital eCommerce experience reviews and to make needed updates to the digital experiences based on feedback from the reviews as necessary.
• ~50 standalone marketing reviews per quarter.
• ~50 page retirements per quarter.
• Leads daily standups with team members to ensure all work remains on track and escalates as needed to program manager and/or director if delays put timelines at risk.
• Meticulously tracks and communicates progress of executing the quarterly digital page reviews, standalone marketing reviews and page retirements.
• Meticulously maintains documentation to evidence compliance with all governing controls.
• Maintains records of and analyzes metrics for all work efforts performed by the team.
• Provides early notice to program manager and/or director if there is risk of metrics falling below expected thresholds.
• Proactively works to find solutions to make processes more effective and efficient and to continue to drive improvement in metrics.
• Maintains team training and process documentation.
• Challenges the status quo on process to ensure we are performing as efficiently and effectively as possible.
• Maintains team's SharePoint site.
• Provides Policy and Control oversight support by:
• Performing daily/weekly audits to ensure controls are adhered to.
• Supporting annual control testing by providing timely data and process walk throughs to the control testing team when requested.
• Coordinates, reviews, and recommends updates to the quarterly executive status briefing drafted by team members that include status of performance metrics, obstacles, team wins, etc.

Minimum Education:

• Bachelor's degree.

Minimum Experience:

• Strong knowledge of Project Management practices.
• High proficiency with Microsoft Excel and Word.
• Strong Communication Skills (both verbal and written) – this role will interface with numerous stakeholders, and they will need to be able to communicate with the stakeholders effectively and efficiently (2 + years).
• Strong Planning and Execution Skills – this role will require the ability to plan out several small projects involving several stakeholders, leading the project, serving as a one of the project resources on some of the projects, and escalating any concerns along the way (2 + years).
• Strong experience with maintaining and analyzing metrics.
• A plus would be experience with process improvement – documenting existing processes, monitoring process effectiveness, making recommendations to improve processes, etc.

Preferred Experience:

• Strong Understanding and Knowledge of Digital Online Shopping Experiences – familiarity with how companies use the digital channel to promote, sale and service their products (2 + years).
• Experience working in Jira Workforce Management (JWM)
• Characteristics I'm looking for:
• Detail Oriented.
• Proactive.
• Process oriented.
• Problem solver.
• Inquisitive.
• Not afraid of change (early adapter).
• Likes technology.
• Innovator.