Senior Product Manager

Product Manager

Employees in this job function are responsible for development and management of activities for software products, web applications, mobile apps, online platforms and connected devices throughout its lifecycle of planning, definition, production, release, and end of life. They focus on value, viability, design, usability and feasibility and collaborate with business and technology stakeholders to design and shape the vision and future of a product. They serve as central resource, collaborating with design, process, test, quality and marketing teams as the product moves from definition to end of life.

Key Responsibilities

• Conduct market research to design and develop product vision and strategy. Consider broader digital ecosystem of the organization to ensure alignment with overall digital strategies and goals.
• Collaborate closely with software developers, and business stakeholders to define and develop the roadmap, MVPs, and MLPs. Develop business case for new features.
• Create and maintain a product roadmap, outlining the strategic direction, priorities, and timelines. They initiate, drive and colon the programs related to their respective products
• Review and approve actionable user stories with well-defined acceptance criteria for product features. Maintain comprehensive feature documentation, user training materials, and tutorials
• Identify key metrics and performance indicators to monitor and measure the success of the product/service
• Make decisions that impact the product's business aspects, such as pricing, target audience, and revenue models and are responsible for product P&L
• Lead product direction with relevant knowledge of industry and consumer trends, competitive analysis and in-person customer research
• Collaborate with tech lead and at times developers, security and quality team to manage UAT and security aspects to evaluate the results and determine the readiness for feature/ product release

Skills Required:

• Business Requirements: Translating complex organizational goals into clear, actionable requirements that ensure the unified billing platform meets all customer needs and financial, operational, and compliance objectives.
• Agile Software Development: Leading the cross-functional team through iterative development cycles, efficiently managing the product backlog to deliver high-quality billing in a fast-paced environment.
• Data Analysis: Leveraging data to identify trends, measure success, and drive evidence-based product and prioritization decisions.
• Technical Requirements: Defining non-functional requirements and bridging the gap between business needs and engineering by reviewing technical specifications for platform capabilities, API integrations, and overall system architecture.
• Customer Insight: Participating in the synthesis of user feedback and behavior patterns to design a seamless, intuitive billing experience that reduces payment friction and enhances customer satisfaction.

Experience Required:

8+ years as Product/Delivery Mgr

Experience Preferred:

• Direct experience with recurring billing, invoicing, and payments.
• Ideally will have experience in the context of B2B subscriptions or financial services.

Education Required:

Bachelor's Degree

Additional Information :

***This role follows a hybrid schedule (4 days per week in office) for candidates in Southeast Michigan who can commute to Dearborn. Exceptional candidates based outside of Southeast Michigan may also be considered by the customer***

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