Sr Project Manager - Marketing Operations

Senior Project Manager

We are seeking a Senior Project Manager to lead the successful delivery of complex multi-channel cross-functional marketing programs. This role combines strategic portfolio management, directing the planning and execution of creative projects supporting enterprise-level business initiatives within Global Marketing. This role partners with stakeholders from Product, Brand Creative, Channel, and Tech teams to lead the planning and execution of creative projects supporting high profile and high impact business initiatives. The ideal candidate will excel at integrating and managing multiple large-scale projects, owning schedules, identifying and communicating key milestones, communicating with a diverse stakeholder group, and trafficking final deliverables. The ideal candidate will also thrive in a dynamic, fast-paced environment, implementing processes and raising the bar on creative deliverables for integrated marketing campaigns. This role requires excellent project management skills, strategic thinking, relationship building, problem solving, and effective communication skills with peers and leadership. A track record of on-time delivery of projects coupled with the ability to operate independently and autonomously are key to the success of this role.

This position is based in Austin, TX, with an expectation of being in the Austin office five days a week.

Responsibilities

1. Portfolio and Program Management

• Oversee a complex portfolio of marketing initiatives, ensuring strategic alignment and optimal resource allocation
• Lead the most complex, high-impact programs within Global Marketing, focusing on enterprise-level omnichannel customer experiences
• Develop and implement strategic project management methodologies across the team to optimize performance and simplify ways of working

2. Strategic Leadership and Stakeholder Management

• Partner with senior leadership to shape strategic initiatives and drive organizational change
• Influence executive-level decision-making to align portfolio outcomes with marketing goals
• Build and maintain strategic relationships across the organization to facilitate program success
• Lead strategic planning sessions and portfolio reviews with senior stakeholders

3. Operational Excellence and Risk Management

• Design and implement scalable project management processes and best practices across the team
• Oversee portfolio risk management strategies and mitigation plans
• Drive continuous improvement initiatives across the project management organization
• Manage resource allocation across multiple programs and projects
• Establish portfolio governance frameworks and ensure consistent project delivery standards

Skills

• Able to oversee or advise on project management issues and assist with overcoming barriers.
• Ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder deadlines.
• Communicates structured information in a clear, concise, and organized fashion.
• Collaborates with others to achieve objectives and ensure information flow.
• Effectively presents information and responds to questions, in both one-on-one situations and group meetings.
• Participates in cross-functional projects and provides senior-level support to team.
• May provide informal support to less experienced Team Members.
• Applies analytical skills to evaluate and interpret complex situations.
• Presents problem analyses and recommended solutions in a creative and logical manner.
• Identifies opportunities for process / procedural enhancements to drive efficiency and improve service levels.
• Applies business and project understanding to focus project / team's efforts.

Education & Experience

• BA/BS degree and 4-6 years' relevant Senior level experience OR equivalent education and relevant experience.
• Proven expertise in defining project scope, goals, deliverables, and establishing RACI matrices
• Expert-level knowledge of project management methodologies and portfolio management practices.
• Experience in digital, physical retail, and creative and content production timelines and process.
• Proficiency in project management tools (e.g., Workfront) and experience with multiple marketing channels.
• Strong leadership presence and proactive relationship builder with diverse stakeholder groups.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and executive-level stakeholders.
• Demonstrated problem-solving abilities with a proactive, action-oriented approach.
• Adaptability and resilience in managing changing priorities and complex projects with superior organizational skills and a focus on process improvement.