UX Designer
Our client is looking for a talented and collaborative UX Designer to help design high-impact digital touchpoints that surround their product. This includes everything that helps customers succeed: from onboarding experiences and customer portals to medical data dashboards and healthcare provider tools.
As a UX Designer, you'll work on complex projects, help shape our product experience, and collaborate cross-functionally with product managers, engineers, and marketing. You will help create a cohesive, accessible, and empowering end-to-end journey for our users. This role is part of a collaborative design team that works closely within a larger, company-wide UX organization.
If you're a creative problem-solver who loves to translate a big vision into intuitive digital experiences, we want to talk to you.
UX Designer Responsibilities
- Execute End-to-End Design: Create web-based and cross-platform digital experiences, such as onboarding flows, customer portals, and medical data dashboards.
- Collaborate on Initiatives: Work closely with product managers and engineers to take design projects from discovery through delivery.
- Advocate for Users: Ensure design solutions balance customer needs with business goals and technical feasibility.
- Prototype & Wireframe: Use Figma, Adobe Creative Cloud, and Miro to build wireframes, interactive prototypes, and detailed design specifications.
- Incorporate Insights: Work with user research and content strategy teams to ensure your designs are rooted in real customer data and insights.
- Apply Best Practices: Utilize accessibility, usability, and responsive design standards to create inclusive and intuitive interfaces.
- Agile Partnership: Participate in agile development cycles, contributing to product planning and advocating for experience quality.
- Platform Alignment: Partner with technical teams to ensure a seamless experience across connected platforms, including evaluating data flows and maintaining brand consistency.
- Iterate & Improve: Help evolve existing products and unify fragmented experiences into a seamless, cohesive ecosystem.
Skills / Characteristics
- Strategic & Practical: You enjoy both high-level problem-solving and the hands-on execution of pixels.
- Strong Communicator: You can explain your ideas clearly and use visual storytelling to get buy-in from stakeholders.
- Collaborative Spirit: You build positive, trust-based relationships across different departments (Engineering, Marketing, CX).
- Customer-Centric: You continuously center the needs of the person living with diabetes in every design decision.
- Adaptable: You are comfortable working in a fast-paced environment and can handle a healthy level of ambiguity.
- Growth-Oriented: You are passionate about continuous improvement and raising the bar for design craft.
Qualifications
- Experience: 3–5 years of experience in UX or Product Design, with a focus on customer-centric digital products.
- Education: Bachelor's or Master's degree in HCI, Psychology, Interaction Design, or a related field is preferred.
- Technical Proficiency: High proficiency in Figma and modern collaboration tools (Miro, Jira, Confluence).
- Portfolio: A strong portfolio showcasing your design process, storytelling ability, and polished execution is required.
- Agile Experience: Familiarity working in agile product development environments.
- Accessibility Standards: A solid understanding of WCAG accessibility standards and responsive design techniques.
- Team Mindset: Proven success collaborating with product managers and engineers.
- Bonus Points:
- Experience with Salesforce or other CRM platforms.
- Experience in healthcare or regulated industries.
- Advanced prototyping skills (high-fidelity interactive prototypes).
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.