Position Objective:
Manages all social media channels, campaigns to sustain an engaging audience experience and to increase engagement and online audience satisfaction. Research and analyze social media trends, including social media ad revenue and web visitor data, to improve social media presence and campaign efficacy. Works in alignment with various departments to promote overall brand through social media channels. Create timely and engaging content optimized for platform used and intended audience. Monitor sites for customer service opportunities and initiate conversations on behalf of the brand. Analyze and report social media actions on a monthly basis for successes and new opportunities.
Key Responsibilities: