Human Factors Design Researcher, Apple Design Team

Human Factors Design Researcher, Apple Design Team

Cupertino, California, United States

The Apple Design Group is seeking a Human Factors Design Researcher to support development of hardware, software, algorithms, packaging and retail experiences. This is an active role where collaboration with an immense number of partners across the company is necessary.

Responsibilities

An ideal candidate has fluency across disciplines related to human experience, though focused expertise in one area is also welcome. They readily move between minute details and big ideas. Comfortable in any environment, their presence reassures others and solicits unfiltered feedback. They are technical, but also extremely intuitive and empathetic, capable of expressing objective evidence through compelling storytelling, championing an improved product experience for people at every turn. Some responsibilities include:

• Develop and conduct user-centered research to inform or validate design
• Advocate for a large and diverse customer base throughout the design cycle
• Creatively incorporate human diversity into the design process
• Conduct technical data collections and analyses of qualitative and quantitative data
• Provide visually-focused clear and concise analytical feedback, informed by experimental data, statistics, and data from 3rd party sources
• Collaborate cross-functionally with design, engineering, algorithms, quality, marketing, retail and a wide range of other groups
• Lead other researchers on the design and execution of generative and evaluative research to support product design and development (including but not limited to ethnography, interviews, surveys, concept testing, and usability studies)
• Stay current on market trends, competitor products, relevant published literature and UI/UX/human factors research strategies
• Effectively prioritize and fluidly transition between of a wide range of concurrent projects

Minimum Qualifications

• Proficiency in both quantitative and qualitative research methods and subsequent analysis
• Ability to graphically visualize concepts, conclusions and insights
• Experience in a variety of technical human data capture methodologies
• Experience building digital products that leverage advanced technologies (such as AI / ML) across varied engagement surfaces including web, mobile, and conversational experiences
• BS/BA in Human Factors, Ergonomics, Human-Computer Interaction, Cognitive/Experimental Psychology, Anthropology or similarly relevant field (Master's/Doctorate preferred)
• In lieu of professional degrees 10+ years experience in relevant fields

Preferred Qualifications

• Energetic and responsive personality with excellent communication/interpersonal skills
• Extreme attention to detail and aesthetic sensibility
• Ability to work both independently and collaboratively in a dynamic, hands-on, creative environment
• Enthusiasm for utilizing a diverse set of approaches to creative problem solving

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.