Human Interface Designer - Instructional Products

Human Interface Designer - Instructional Products

Imagine what you could make at Apple. Great ideas have a way of becoming innovative products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple's Instructional Products Design team conceptualizes, designs, and ships user experiences that help millions of people discover, learn about, and get the most out of their Apple products. Your ideas will shape how users understand and engage with Apple's innovative features and capabilities.

As a Human Interface Designer on the Instructional Products team, you'll be responsible for crafting user interfaces and educational experiences that bridge the gap between technology and user understanding. You'll design intuitive pathways for feature discovery, create engaging learning experiences, and help users unlock the full potential of their Apple products. Your role will include concepting, prototyping, presenting, and debating ideas and solutions across groups of designers, instructional designers, engineers, and product teams.

Responsibilities

• Design user interfaces for educational and onboarding experiences across Apple platforms.
• Create intuitive feature discovery flows and interactive experiences that help users find and understand new capabilities.
• Design clear, engaging instructional content and contextual help systems that make features accessible and approachable.
• Collaborate with product teams to integrate educational moments seamlessly into user workflows and contribute to design system development for instructional content.
• Create wireframes and user flows for both internal tools and customer-facing deliverables while contributing to UX design strategies that enhance the overall user experience.

Minimum Qualifications

• Portfolio demonstrating design thinking, hands-on expertise, and problem-solving skills, particularly in UI/UX Design.
• Strong UX and visual design skills with a user-centric focus.
• Open and collaborative communication skills capable of working in a multi-disciplinary design team.
• Proficiency with design tools (Sketch, Adobe Creative Suite, Principle, Figma, or similar).

Preferred Qualifications

• Bachelor's degree in Design, Human Computer Interaction, or equivalent professional experience.
• High level of curiosity for technology amplified by your design craft and passion for user education.
• Commitment to designing inclusive and accessible learning experiences.
• Experience working with content strategy and instructional design teams.
• Understanding of user research methodologies, particularly around user testing, learning and feature adoption.
• Knowledge of Apple's Human Interface Guidelines, Apple products, and how users interact with multiple connected devices.
• We value diverse perspectives and welcome candidates from all backgrounds.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.