Interactive Localization Producer, Marketing Communications (marcom), Japan

Interactive Localization Producer, Marketing Communications (Marcom), Japan

Marcom is the creatively-led global team that oversees Apple's consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences. Our Interactive team strikes a balance between big-picture thinking and meticulous attention to detail. We are looking for an exceptional Interactive Localization Producer with the perfect blend of technical expertise and project management skills to join our Marcom Team in Japan, where you will play an integral part in localizing Apple's overall digital presence across communication platforms.

The Interactive Localization Producer is responsible for delivering and maintaining all the localization of our global marketing websites and email communications. This role requires to maintain direct ownership of multiple, concurrent projects for Japanese market with tight deadlines. The role is also responsible for building up the new bilingual project management team within our external agency team. This role requires overseeing the evolution of CMS based digital platforms to support continuous technical and creative innovation. Attention to detail and executional creative excellence is key to uphold Apple Marketing standards.

Responsibilities

• Build the new senior project management team within external agency teams, including supporting the recruiting and training to meet the expectations of the project delivery for everything relating to localization
• Lead, manage and maintain a group of Interactive project managers and external agency teams to deliver the flawless localization across our global marketing websites and email communications for all of global product launches, seasonal campaigns, corporate initiatives and sustain projects. In addition, manage to deliver production portion of Channel Interactive localization deliverables, partnering with Channel producers
• Manage Release Operation for both localization and origination for Interactive, Channel Interactive, and Markets projects in the structural way
• Manage agency team's budget, deliverable quality, resource allocation and training of project managers
• Prioritize projects and changes effectively in real time and align with stakeholders in Japan and WW teams
• Build strong relationships and effectively collaborate with creative, development, and cross-functional teams within Japan and WW
• Manage risk and resources in real time, and refine the end to end delivery processes and workflows based on feedback, and drive innovation and improvement
• Fully adapt to and operate Interactive internal tools
• Drive the rollout of new platform to enable production scalability and efficiencies, and determine local organizational and workflow needs; identifying structural, talent and external agency impacts

Minimum Qualifications

• A Bachelor's degree or equivalent experience
• Business Level proficiency in Japanese and English
• 7+ years of relevant work experience in a leading digital creative agency, in-house marketing communications, or digital marketing department
• Experience in leading a wide range of digital projects, including CRM, social campaigns and large scale website builds
• Flexibility to working during non-business hours as needed, to support projects such as global product launches, campaigns, and other business critical requests
• Able to travel abroad

Preferred Qualifications

• Excellent written and verbal communication with great interpersonal, negotiation and presentation skills in Japanese and English
• Demonstrated track record of leadership at a project delivery level: excellent project and time management skills to deliver complex programs with ambiguity in fast paced and changing environments under tight deadlines
• Exceptional relationship-building skills with an ability to collaborate closely with other teams to solve problems and implement programs that achieve core business objectives
• Strategic thinker, comfortable navigating and ensuring alignment with overall business strategy
• Committed to excellence and an outstanding attention to detail
• Solid understanding of end-to-end web technologies
• Hands on experience with large-scale and high-volume corporate digital platforms using enterprise level content management systems
• Knowledge and understanding of data analytics and AI are preferred

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.