Product Manager Lead - Cloud Financial Management

Product Manager Lead

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Product Manager Lead within PNC's Technology organization, you can be based in Pittsburgh PA, Strongsville OH, Phoenix AZ or Dallas TX. This position is primarily based in a location within PNC's footprint.

As a Product Manager Lead (Cloud Financial Management) you will collaborate with various teams to analyze cloud usage patterns and identify areas for cost efficiency, cloud costs, identify optimization opportunities, determine variance cause and provide transparency into results. This role combines expertise in cloud services, financial management, and operational efficiency to ensure that cloud spending is optimized, cost-effective, and aligned with business objectives.

Responsibilities:

• Oversee the overall Cloud FinOps strategy for cloud resources, ensuring that the organization optimizes cloud spending.
• Continuously monitor cloud spending trends and provide recommendations on cost reduction opportunities.
• Manage cloud billing, including tracking usage patterns, analyzing cost reports, and ensuring accurate billing reconciliation.
• Develop and maintain financial forecasting models for cloud costs, helping the organization predict future cloud expenses based on current usage patterns and anticipated growth.
• Provide visibility into cloud expenses across business units and departments, ensuring that costs are allocated correctly (e.g., showback or chargeback models)
• Implement cost allocation strategies (e.g., using tags, cost centers, or business units) to assign cloud expenses to the appropriate teams or departments.
• Ensure transparency in cloud usage by providing accurate and timely financial reports to key stakeholders, including executives, finance teams, and department leads.
• Set up cloud financial dashboards that provide real-time visibility into costs, resource usage, and trends.
• Develop financial reports and dashboards that track cloud spending.
• Monitor key performance indicators (KPIs) for cloud financial management, such as cloud cost trends, cost savings from optimization efforts, and cloud spending vs. budget.
• Implement automation tools for tracking and reporting cloud usage and costs, helping streamline financial processes.
• Use Cloud FinOps principles and tools (e.g., Apptio) to automate the financial management of cloud resources and provide real-time cost analysis.
• Set up automated alerts for unexpected cost spikes, ensuring prompt action to prevent budget overruns.
• Collaborate with technical teams (cloud architects, engineers, and operations) to understand cloud usage patterns, requirements, and growth projections.
• Establish governance frameworks to ensure that cloud financial practices comply with internal financial policies, as well as external regulatory requirements.

Skills/Experience:

• In-depth knowledge of cloud providers (AWS, Azure, & Google Cloud) and their pricing models, services, and billing structures.
• Strong understanding of financial modeling, cost allocation, forecasting, and budgeting, with experience managing cloud budgets and optimizing spending.
• Experience in implementing FinOps principles (cloud financial operations) to optimize cloud costs and foster collaboration between finance, operations, and engineering teams.
• Familiarity with cloud financial management tools such as Apptio.
• Experience with automation frameworks and tools that help optimize cloud financial management processes.
• Understanding of cloud infrastructure, services, and best practices to collaborate effectively with technical teams and identify areas for cost optimization.

Technology:

• Cloud Cost Management Tools such as Apptio
• Cloud Platforms: AWS, Azure, & Google Cloud
• Financial Modeling and Reporting Tools: Tableau, Power BI, Excel

Certifications Preferred:

• Cloud FinOps Certified Practitioner
• AWS Certified Cloud Practitioner
• Microsoft Certified Azure Fundamentals

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Responsible for end-to-end business and financial results for multi-faceted, complex products through the selection, design, development and promotion of new and existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.

Uses knowledge of emerging technologies to deliver products to customers through all applicable channels. Prioritizes and makes decisions regarding recommendations. Champions business cases, business plan and roll-out of specific products, product groups or experiences.

Monitors the marketplace to assess product, technology, and markets trends to identify a market need or opportunity. Recommend innovative new products, new experiences or enhancements to existing products and develops and designs the features of a designated new or existing products Manages the end-to-end development, production, roll-out, pricing or promotion of specific products, product groups or experiences and resolves complex operational and process problems that arise.

Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners. Participates and/or leads activities with external stakeholders and clients to ensure all product offerings meet their strategic goals. Develops product-specific marketing initiatives. Supports risk management, compliance and audit needs as part of the first line of defense.

Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results. Coordinates across groups and leads key contributors.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications:

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills:

• Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales

Competencies:

• Business Acumen, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Producing Results, Solutions Development

Work Experience:

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (includin