Senior Professional, Creative Development
Become a part of our caring community and join our evolving marketing organization in Phoenix, Arizona. The Senior Professional, Creative Development coordinates the development of advertising/marketing communications materials by creative design and creative writing services to effectively represent the products, services, brands and/or the organization to customers and prospects.
Humana is transforming its marketing organization to better acquire and engage members through data-driven, technology-enabled, and personalized communications. The creative and content produced by the in-house agency team known as the Hive, is a vital part of this transformation.
The Senior Designer, plays a critical role in shaping the strategic direction of marketing communications for the Humana Inc. brand portfolio. This position demands a deep understanding of brand strategy, advanced writing skills and business acumen to develop content that supports key organizational objectives. You will utilize data analysis to inform creative decisions and emerging technology to develop creative concepts, integrated campaigns and brand expression across all media.
As a steward of the brand identity, you will drive strategic differentiation, brand consistency, and quality standards across channels, acting as a strategic advisor and creative partner to internal and external stakeholders. Success in this role requires advanced presentation skills, the ability to manage multiple projects and deadlines, and the judgment to incorporate stakeholder feedback while maintaining the integrity of the work.
Key Responsibilities:
- Translates objectives defined in a strategic brief into a broad range of compelling creative concepts for integrated marketing campaigns
- Collaborates with cross-functional teams to develop marketing creative for all media including email, web, direct mail, OOH, print, SMS, social, and video
- Develops stimuli for consumer testing and uses data insights to inform creative solutions
- Leverages technology and GenAI to generate concepts, adapt creative controls, and accelerate content delivery
- Fosters a collaborative creative culture and provides constructive critique to design peers to elevate outcomes
- Works in an agile flex model and capable of executing work at any stage of the creative development process
- Presents creative work, articulating strategic rationale behind creative choices
- Integrates stakeholder feedback to advance creative solutions
- Manages multiple complex projects simultaneously while meeting deadlines and maintaining high-quality standards
- Stays informed on industry trends and best practices for advertising, digital marketing and copywriting
Use your skills to make an impact
Required Qualifications:
- Bachelor's degree in Design, Advertising or related creative field
- 5+ years of professional experience in a creative agency environment
- Industry competitive portfolio that demonstrates advanced skills developing a broad range of creative concepts against a strategic brief
- 3+ years of experience developing content for digital channels including email, web, and social media
- Proven ability to independently advance the creative development process, from low-fidelity prototyping concepts through final production, across a broad range of media
- Advanced communication skills and ability to deliver a persuasive creative presentation
- Proficiency with industry standard design tools, including Adobe Creative Suite and Adobe Firefly
Preferred Qualifications:
- Experience developing design systems
- Familiar with object-based design and developing assets for content delivery platforms
- Experience with video storytelling and production process
- Experience with Agile methodologies and operating models
- Proficiency with Lucid
- Proficiency with Figma
- Proficiency with Adobe Express animation
- Proficiency with After Effects video production
Additional Information:
- This position operates under Eastern Standard Time (EST) hours.
- Link to website or PDF portfolio must be submitted with application to be considered. Looking to see integrated campaigns and channel expertise and prefer case study formats that demonstrate work effectiveness.
- Agency located in Louisville, KY but qualified applicants will be considered for remote work
- Occasional travel may be required
- To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
- Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Health benefits effective day 1, Paid time off, holidays, volunteer time and jury duty pay, Recognition pay, 401(k) retirement savings plan with employer match, Tuition assistance, Scholarships for eligible dependents, Parental and caregiver leave, Employee charity matching program, Network Resource Groups (NRGs)
- Career development opportunities
- Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.
- Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
- Scheduled Weekly Hours: 40
- Pay Range: $86,300 – $118,700 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
- Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
- Application Deadline: 04-06-2026