Senior UI/UX Designer

Senior UI/UX Designer

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are seeking a Senior UI/UX Designer with a strong proficiency in user experience (UX) principles to join our vibrant team. In this role, you will be responsible for driving the design process throughout multiple product features, providing a seamless and satisfying user experience for both our internal teams and external stakeholders. Your role will encompass research, ideation, prototyping, and iterative design, ensuring our products not only look great but also work intuitively.

Key Responsibilities:

• Lead UX research efforts through user interviews, surveys, usability testing, and data analysis to deeply understand user behaviours, needs, motivations, and pain points across command levels (strategic, operational, and tactical)
• Translate research insights into clear user journeys, personas, task flows, and actionable design decisions that improve usability and drive user satisfaction.
• Design and iterate on user flows, wireframes, prototypes, and high-fidelity mockups (including video wall layout) for cybersecurity operations to effectively communicate interaction and design intent.
• Work closely with data engineers and backend developers to design usable visualisations from various data sources available on the data platform.
• Optimise layout of video wall dashboards for different operational scenarios
• Conduct usability testing and feedback loops with the operational users. Incorporate user feedback into the design process, iterating on designs to enhance usability and accessibility.
• Ensure visual hierarchy and real time alerting is effective across red/blue teams and command tiers
• Collaborate closely with cross-functional teams, including product managers and developers, to ensure designs are feasible and aligned with business objectives.
• Regularly test and validate designs with real users, incorporating feedback to continuously refine and enhance the user experience.
• Advocate for best practices in UX/UI design, contributing to style guides, design systems, and standard operating procedures.