Marketing Expert Services Manager

Marketing Expert Services Manager

A global, science-driven organization is seeking a Marketing Expert Services Manager to own and grow a portfolio of technical and expert service offerings. The role focuses on driving service strategy, new service development, and go-to-market execution to increase revenue and margin across the business. This position involves collaboration with Sales, Operations, and Technical teams to ensure services align with market needs and are effectively positioned.

Responsibilities

• Own the marketing strategy and roadmap for a portfolio of expert and technical services.
• Identify market trends, customer needs, and competitive dynamics to inform new service development.
• Lead new service launches, including planning, internal enablement, and external promotion.
• Create and execute B2B marketing campaigns including digital, content, webinars, and trade marketing.
• Drive lead generation initiatives and report on key performance metrics.
• Act as a project manager for North American and global initiatives.
• Coordinate branding, messaging, and marketing collateral across channels.
• Partner with Sales and technical stakeholders to increase visibility and adoption of services.
• Participate in client meetings, industry events, and trade shows to maintain a strong customer perspective.

Essential Skills

• 5+ years in B2B marketing, service marketing, or product marketing.
• Experience developing and executing marketing strategies for service-based offerings.
• Proven project management experience supporting cross-functional initiatives.
• Strong analytical skills related to market research and performance metrics.

Additional Skills & Qualifications

• MBA or equivalent advanced business education.
• Experience in food, science, testing, inspection, certification (TIC), or regulated industries.
• Experience in launching new services or solutions within a technical or scientific environment.
• Experience in digital marketing, marketing strategy, marketing communications, and marketing campaigns.

Work Environment

This role offers high visibility with ownership of a growing service portfolio. It provides the opportunity to influence strategy, innovation, and commercial outcomes with exposure to global stakeholders and markets. The work schedule is from 8 AM to 5 PM, with three days onsite, specifically Monday through Friday.

Job Type & Location

This is a Permanent position based out of Chicago, IL.

Pay and Benefits

The pay range for this position is $105000.00 - $115000.00/yr. Employees in this role join a mission-driven, science-led organization committed to protecting public health and advancing food safety, quality, and sustainability worldwide. The company offers a competitive and well-rounded benefits package designed to support both professional growth and personal well-being. Health & Well-Being Comprehensive medical, dental, and vision coverage Wellness programs focused on long-term health and work-life balance Employee assistance and well-being resources Financial Security Competitive base compensation Annual incentive / bonus eligibility (role-dependent) 401(k) with company match Company-paid life insurance and disability coverage Time Off & Flexibility Paid time off, company holidays, and floating holidays Hybrid work environment with flexibility based on role and business needs Support for international and domestic travel as part of career growth Career Development & Growth Exposure to global teams, markets, and subject-matter experts Opportunities to lead new service launches and strategic initiatives Ongoing learning, professional development, and internal mobility Work within a stable, long-term–oriented organization that invests in people Purpose-Driven Culture Work that directly impacts consumer safety and public health Strong ethical standards and commitment to quality Collaborative, cross-functional environment rooted in scientific excellence

Workplace Type

This is a hybrid position in Chicago, IL.

Application Deadline

This position is anticipated to close on Apr 21, 2026.