AVP Technical Product Technology (bsse)

Assistant Vice President – Technical Product Management (Business Support Systems Engineering)

The Assistant Vice President, Technical Product Management is a senior product leader responsible for establishing and scaling a best-in-class technical product management function across the Business Support Systems Engineering (BSE) organization within Consumer Technology Experience (CTX). This role owns the end-to-end technical product management discipline across the BSS and Supply Chain portfolio—including products, platforms, and shared services—ensuring executive decisions are grounded in clear business cases, platform economics, and measurable outcomes, not delivery activity alone. The AVP defines the technical product operating model, decision rights, and standards across BSE, partnering closely with CTX Product Leadership to enable a product-driven model with shared priorities, coherent roadmaps, and strong value realization. A core mandate is to deliver step-change improvements in portfolio predictability and execution health across a large, multi-year transformation by improving sequencing, surfacing dependencies earlier, raising definition quality, and reducing late-breaking change. This leader will also drive the evolution from SDLC to an AI-Driven Development Lifecycle (AIDLC) within technical product management—establishing standards, governance, and metrics to ensure AI-enabled practices produce measurable business outcomes.

Location: Dallas, TX or Atlanta, GA (in-office, 5 days/week; relocation assistance available)

Key Responsibilities

• Own portfolio investment strategy and prioritization across BSE products, platforms, and shared services.
• Standardize business cases and ROI narratives (unit economics, cost-to-serve, TCO, run vs. change).
• Ensure benefits are tracked and realized post-launch.
• Establish portfolio-level governance with integrated roadmaps, outcome metrics, and decision-ready tradeoffs.
• Define and evolve the technical product operating model (intake, discovery, prioritization, roadmap governance, executive forums).
• Establish clear decision rights and accountability from intake through adoption and value realization.
• Set the bar for technical product management: role definitions, competencies, career paths, and performance expectations.
• Lead talent strategy: hiring, coaching, performance management, and succession planning.
• Build a community of practice with playbooks, templates, and training that reduce friction for engineering teams.
• Lead the transition from SDLC to AIDLC within technical product management.
• Define standards, guardrails, and playbooks for AI-enabled product practices (discovery, definition, prioritization, experimentation, learning loops).
• Establish metrics for AIDLC effectiveness (cycle time, definition quality, adoption, realized value).
• Partner with Engineering, Security, Data, and Architecture to ensure responsible, scalable AI adoption.
• Identify and drive opportunities to scale BSS and Supply Chain platforms and reduce duplication.
• Define strategy for shared capabilities (platform services, APIs, data foundations, CI/CD, observability).
• Drive adoption with measurable impact on cost, reliability, and developer productivity.
• Serve as a primary decision partner to BSE/CTX executives.
• Translate complex tradeoffs into clear options, risks, and recommendations.
• Improve execution predictability by strengthening sequencing, dependency visibility, and definition quality.
• Raise the quality of executive product narratives (investment memos, roadmap scenarios, success metrics).
• Bring an outside-in perspective through benchmarking and market insights.
• Leverage vendors and partners using performance benchmarks and commercial leverage.
• Stay current on AI-enabled product and platform practices and apply them pragmatically.

Required Qualifications

• 15+ years of experience in technical product management, platform product leadership, or technical portfolio leadership.
• 7+ years leading multi-team product organizations, including operating model and org design.
• Proven ownership of a large, multi-year product/platform portfolio, including investment planning and benefits realization.
• Demonstrated experience modernizing product and engineering practices using AI-enabled workflows and tooling.
• Strong financial and analytical capability: business cases, ROI, unit economics, and outcome tracking.
• Executive presence with experience leading portfolio governance and decision forums.
• Deep technical fluency across APIs/integration, distributed systems, cloud platforms, CI/CD, observability/SRE, data foundations, and secure SDLC.
• Track record of improving platform leverage, reuse, reliability, and developer productivity.
• Exceptional written and verbal communication skills.

Preferred Qualifications

• Experience with Business Support Systems (BSS), Supply Chain, or similarly complex enterprise platforms.
• Experience modernizing legacy platforms while scaling new capabilities (API-first, shared services, migrations).

This role is a force multiplier for engineering and a cornerstone of AT&T's BSS modernization, raising the bar for technical product management, improving predictability, and ensuring every major investment is tied to measurable value.

Our AVP of Product Technology earns between $206,900 – 347,500. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• Long Term Grants and Deferred Compensation

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you will lead transformation surrounded by trailblazing industry leaders like you. You will be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you are at in your career trajectory, you will be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you will be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T? Apply today!

Weekly Hours: 40

Time Type: Regular

Location: Dallas, Texas, USA:GA:Alpharetta / 500 North Point Pkwy - Adm (owned):500 North Point Pkwy

Salary Range: $206,900.00 - $347,500.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.