Principal Tech Product Mgr

Principal Tech Product Manager

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

Define and drive the technical product vision, roadmap, and execution by collaborating with cross-functional teams, ensuring alignment with market demands, and delivering customer-centric software solutions that meet business objectives. What you'll do

Typical tasks may include, but are not limited to, the following:

• Oversee the complete lifecycle of agentic technology solutions, from initial ideation and requirements gathering to design, development, testing, launch, and post-launch optimization. Develop and manage comprehensive project plans, ensuring all deliverables, dependencies, and deadlines are rigorously tracked. Coordinate with product owners, engineers, and business stakeholders to manage risks, resolve issues, and keep projects on track. Maintain detailed documentation and implement best practices for program management across all workstreams.
• Build and continually refine program frameworks, processes, and operational metrics that drive clarity, accountability, and continuous improvement. Act as the single point of contact for program status, risk reporting, and escalation management. Proactively schedule and lead recurring status meetings, cross-functional check-ins, and working sessions with AT&T Business, AT&T Technology Services, the Chief Data Office, and additional internal partners. Anticipate roadblocks and foster a culture of transparency and rapid issue resolution.
• Define, track, and report on KPIs and business outcomes to measure the tangible impact of Agent Foundry initiatives. Create dashboards and regular reports that clearly communicate program benefits, adoption rates, cost savings, and productivity improvements to leadership and stakeholders. Use insights to inform prioritization and future investment decisions.
• Lead the evaluation and selection process for strategic vendors and technology partners. Develop and execute rigorous vetting criteria to ensure alignment with AT&T's business objectives, technical requirements, and security standards. Negotiate contracts, monitor vendor performance, and foster collaborative relationships to maximize value and mitigate risks.
• Deliver clear, concise, and actionable daily and weekly communications to diverse internal audiences. Regularly translate complex Foundry updates, technical advancements, and program progress into everyday language that is accessible to both technical and non-technical stakeholders. Develop communication materials, newsletters, and presentations to keep all teams engaged, informed, and aligned.
• Launch, scale, and champion the Agent Foundry program, setting the gold standard for agentic technologies and intelligent automation within AT&T Business. Champion a culture of innovation, agility, measurable business impact, and continuous education. Develop and deliver educational content and regular communications to inform, inspire, and drive adoption across the organization.
• Identify, recruit, and empower a network of internal advocates and early adopters to accelerate innovation and adoption. Organize workshops, roundtables, and knowledge-sharing sessions to spotlight success stories and foster a sense of community. Support pilot users and gather their feedback to inform broader rollouts.
• Inspire stakeholders across all levels with a compelling vision for the Agent Foundry. Translate strategic vision into tangible implementation plans, ensuring that excitement translates into action and measurable results. Develop adoption playbooks, success metrics, and recognition programs to incentivize engagement and usage.
• Define and evangelize a bold vision, strategy, and multi-year roadmap for agentic technologies and automation. Analyze customer needs, industry trends, and competitive intelligence to inform strategic decisions. Stay at the forefront of emerging technologies (GenAI, multi-agent systems, automation platforms) and integrate relevant advancements into the program's direction.
• Serve as a subject matter expert in agile project management, supporting sprint planning, backlog refinement, and cross-team coordination. Partner with scrum teams to accelerate the delivery of high-impact features, resolve blockers, and drive continuous improvement through retrospectives and best practice sharing.
• Operate as a thought leader within AT&T. Mentor and coach emerging product managers, sharing expertise on agentic technologies, change management, and operational excellence. Influence executive stakeholders by providing strategic recommendations, market insights, and thought leadership on the future of automation and intelligent systems.

What you'll need

• Master's degree (MS/MA) desired in Computer Science.
• 7+ years of related experience.
• Certification is required in some areas.

What you'll bring

• An expert in their field, applying broad business knowledge and strategic insight surrounding emerging trends and technologies to solve complex problems and drive organizational results.
• Leads critical, high-impact projects and designs/implements innovative business strategies.
• Works with minimal oversight, frequently consulting senior leadership and influencing executive decisions.
• Serves as a mentor and assists others with challenging issues.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone

If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.

Apply today!

Weekly Hours: 40

Time Type: Regular

Location: Dallas, Texas

Salary Range: $158,200.00 - $237,400.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.