Senior UX Designer

Sr. UX Designer

Join AT&T and embrace connectivity. Our User Experience team delivers innovative and reliable technology solutions to power customer experiences. Bring your inquisitive mind and design expertise to help us redefine connectivity and transform how the world shares stories and experiences that matter. Step into a career with AT&T, to drive forward the future of connectivity you believe in.

The User Experience Acquisitions team focuses on end-to end experiences that surface everything the shopper needs in the moment. We look to contextually bring the details of our products and services to their fingertips while collaborating with cross-functional teams to strategically deliver easy, personal and emotional experiences. We fashion the flow around the customer. What matters to them, and how they will they use our products and services. The rest flows from there.

As a User Experience Designer on the Acquisitions team, you will be working with business, product, and engineers to develop high quality user-centered solutions. Collaboration, creative brainstorming, ideation, rapid-prototyping, and other problem-solving with other designers, engineers, and stakeholders on multiple projects to ensure customers' needs are met across all media. Documentation and delivery of flow charts, annotated wireframes, and other documentation that defines the user experience while providing direction to content writers creating specification documents. Works closely with our internal user researchers to support usability as well as prototype support. Serves as a user advocate supporting features and products throughout the project lifecycle ensuring the best experience implemented. A successful UX/UI Designer for the Acquisitions team is someone who can delve deeply into the details, present ideas with clarity, grasp complex nuances, and execute concepts by developing clear artifacts within set timelines.

Key Roles and Responsibilities:

• Collaborate with cross-functional teams to define experience goals and strategies.
• Collaborate with other design disciplines to create intuitive and delightful user experiences.
• Collaborate with CX Researchers to conduct customer research and incorporate findings into design decisions.
• Define Micro & Macro interactions, flows, page structure, and Journeys to enhance the customer experience.
• Clearly articulate design decisions to stakeholders.
• Collaborate with stakeholders to ensure design feasibility and alignment with business and ecosystem goals.
• Approach design challenges with a curious mindset and explore innovative solutions.
• Solve complex design problems while considering customer needs and technical constraints.
• Leverage user research, usability findings, and customer feedback to inform clean, elegant design with clear, intuitive steps.

Education: Preferred Bachelor's degree in Interactive Media Design, Graphic Design, Human Computer Interaction, or equivalent experience. Qualifications:

• 3+ years of experience as a UX/UI designer
• Experience using UX/UI design software such as Figma is required.
• Other desirable experience: Adobe Suites, Sketch, Microsoft Suites, Azure RP, or Mural.

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Our Senior UX Designer earns between $130,700-$196,100 USD Annual Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone.

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.