Head Of Product - ICONI

Head Of Product - ICONI

ICONI Software is an innovative software company dedicated to delivering cutting-edge solutions. Our vision is to revolutionize the supporting role of technology in any organization that enriches people’s lives.

Based in Belfast and founded in 2000, ICONI focuses on delivering government-funded support programs across the United Kingdom. Under ICONI's guidance, these national support programs facilitate the empowerment of UK citizens in their pursuit of employment, skills, well-being, and ongoing personal development. ICONI's configurable, subscription-based solution enables customers to manage their supply chain partners, oversee key performance metrics, ensure compliance, and report on key outcomes of these national contracts. The ICONI platform is fully configurable with over 70 features and can meet both the operational and reporting needs of any support program.

Job Description

The Head of Product will lead ICONI's product strategy and execution, with direct responsibility for the Enspirio SaaS platform. This role combines strategic vision with leadership, ensuring that our product roadmap aligns with customer needs, business goals, and technical feasibility.

Job Responsibilities

• Own and evolve the product vision, strategy, and roadmap for the Enspirio SaaS platform.
• Define and iterate the product pricing model in collaboration with commercial and finance teams.
• Lead, manage, and mentor the team, supporting performance reviews, development, and recruitment.
• Collaborate with the CEO, senior leadership, and teams to align product direction with company strategy.
• Ensure features and improvements are prioritized based on feedback, market trends, and internal input.
• Provide strategic oversight while delegating operational delivery to the Product Owner.
• Ensure product decisions are data-driven and aligned with commercial outcomes.
• Drive continuous improvement in product delivery processes, tooling, and team capability.
• Monitor market trends and competitor offerings to inform roadmap and pricing.
• Represent the product externally at demos, procurement events, and partner briefings.
• Ensure the product contributes to customer satisfaction and long-term value.
• Direct engagement with key customers to gather feedback and understand their evolving needs.
• Identifying and mitigating risks related to product development and market adoption.
• Encouraging and leading innovation within the product team, including exploring new technologies.

Essential Experience

• Proven experience in a senior product leadership role, ideally within a SaaS or enterprise software.
• Technical background and able to engage with developers and understand architectural trade-offs.
• Demonstrated success in managing product teams and delivering complex software products.
• Experience working with Agile methodologies and tools (e.g., GitHub).
• Experience in managing change in a fast-paced environment.
• Experience in pricing models within the context of a SaaS platform.
• Excellent communication and stakeholder management skills.

Desirable Experience

• Experience in public sector or employability software.
• Familiarity with ICONI's customer base and delivery model.
• Experience in utilizing AI in product management.
• Experience in building and managing strategic partnerships.
• Exposure to security and compliance frameworks (e.g., Cyber Essentials).

Package

• Competitive salary
• Workplace Pension Scheme
• 20 days holiday plus 11 statutory (5 flexible)
• Supportive company culture
• Investment in employee growth and development
• Travel opportunities