Performs design work for electric and/or gas new construction, capital maintenance or system improvements – which includes project initiation, preparation of new improvement designs, capital maintenance projects, system improvements, cost estimates and contracts. Establishes project specific business relationships and facilitates the customer through the company's New Business Process. Focuses on the identification of customer needs and expectations for new business utility design for electric and/or gas projects by maintaining a working knowledge of company standards, tariffs and regulations. Mentors and provides technical training and support to lower job levels administrators.