Senior Product Manager (data & Decisioning)

Senior Product Manager (Data & Decisioning)

Bloomreach is building the world's premier agentic platform for personalization. We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.

We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.

We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

Bloomreach is a leading provider of digital experience platforms, empowering businesses to deliver personalized and seamless customer journeys. Our Engagement platform enables marketers to create, manage, and optimize campaigns across multiple channels using data-driven insights and AI-powered tools.

We are seeking a technically proficient Product Manager to own and evolve our Scenarios journey orchestration feature. You'll drive real-time, API-triggered campaign use cases by building scalable, event-driven workflows, enabling brands to automate responsive, high-performing customer journeys.

Whether you're working from one of our Central Europe offices or from home on a full-time basis, you will play an integral role in delivering reliable and high-throughput products.

Key Responsibilities:

Product Strategy & Execution

• Define and evolve the product vision for orchestrating journeys and real-time triggered campaign capabilities.
• Conduct market analyses to identify high-impact features, use cases, and competitive differentiation grounded in measurable outcomes.
• Align stakeholders (engineering, design, GTM, partners) around strategic objectives and delivery timelines.

Technical Product Ownership

• Translate complex, real-world marketing workflows into abstracted, reusable platform components (e.g., API triggers, decision nodes, data filters)
• Define API contracts, payload schema requirements, and data validation logic
• Partner with engineering to ensure performance and scalability of high-throughput event-based triggers
• Collaborate with technical teams to make informed trade-offs between functional needs (e.g., trigger frequency, payload size) and non-functional requirements (e.g., latency, throughput, reliability, cost)

Cross Team Collaboration

• Partner with engineering, design, and product marketing teams to ship high-quality, customer-centric features.
• Collaborate with UX/UI designers to create an intuitive interface that simplifies the creation of multi-step, multi-channel campaigns
• Enable go-to-market teams by articulating product value propositions and supporting launch strategies.

Preferred Qualifications

• Background in marketing technology or customer experience platforms.